Stop by and visit us today at Van Horn Dodge Chrysler Jeep, your local Dodge, Chrysler, Jeep, RAM dealership serving Plymouth and surrounding areas. Here at Van Horn Dodge Chrysler Jeep, we carry new Dodge, Chrysler, Jeep, RAM, used cars, trucks and SUVs to fit every need. We take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
This is the 3rd van we bought from you and have been treated very well each time. Will come back
Wayne & Linda,
Thank you for your review. I was delighted to hear you had such nice things to say about your experience. You are truly one of our most loyal customers, and it is always a pleasure to serve you. I want to assure you that we will continue to do all we can to support your confidence in Chuck Van Horn Dodge. Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at 920-893-6591. Thanks again!
Paul came highly recommended from a relative that has purchased several vehicles from him. He was excellent and pleasant, and put me in a vehicle right away as promised. Brian was also a great help. I look forward to working with these two again in the future!
MiMi,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience. I have shared your comments with our staff.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at 1-800-236-0151. Thanks again!
****UPDATE**** I’m not sure I made the best decision purchasing my vehicle from Van Horn. I took the word of someone else on the service I would receive and can’t say I’ve been too satisfied AFTER the purchase. When I was looking to purchase, I contacted Paul online and my phone rang back to back on the way to the dealership to make sure I was coming in to pick it up. Now that the sale is completed, I can hardly get a returned voicemail about an issue with the tires that were on the car. They were badly worn (bald) and I was told the tires would be replaced. Week after week there has been a delay, and this is a concern with the snow we get and driving my children around. I have a light on in my car regarding the tires. I hate feeling like I only mattered when I was a potential customer to seal the deal. Thinking about it, the pressure to buy now was very high because they wanted to get the financing before the bank closed. The car was WAY overpriced and has no options whatsoever. Not even a power seat. In my next purchase, I’ll be a little bit more thorough in my research and form my own opinion of the dealer I choose to go with.
Hello MiMi,
Thank you for taking the time and effort to bring this matter to our attention. So many times businesses are not given an opportunity to correct the problem as it happens. As it is our goal to provide you with top notch service and customer care, your comments will be taken into consideration moving forward.
That being said, all of our vehicles do go through a safety inspection prior to sale and even though your tires were used, they were still driveable. If you are interested, we would be happy to help you find new tires to purchase. Please contact our Service Department at 920.893.6591, and they will be able to get you a quote on the appropriate tires for your vehicle.
I sincerely hope that we can restore your confidence in our dealership. If you have any future questions or concerns, please let us know. Thank you!
Very personable staff. Things happened pretty quickly. We are quite happy with the price.
Nick,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us 920-893-6591. Thanks again!
Treated very well, prompt service, they were on the ball
Tony,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here every day! It is our goal to provide you with top notch service and customer care and I hope we have lived up to that promise.
We always try to complete your car buying experience by providing unprecedented levels of service, convenience, and personalized attention. If you have any further questions or concerns feel free to contact us at 1.800.236.6591. Thanks again!
roy was a good sales person
Chris,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you were pleased with your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at 1.800.236.0151. Thanks again!
.
Robert,
Thank you for your wonderful marks, which I have shared with our staff. We are thrilled to hear that you enjoyed our service, and look forward to welcoming you back soon.
We are committed to providing our customers with an easy, professional, and hassle-free experience that extends beyond your car purchase! If you need anything else, feel free to contact us at (920) 893-6591. Thanks again!
The 599 for the paint protection was added after we talk about price wanted add it on was told it standard
Hi Kyle,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. I apologize if you feel that we have fallen short of that promise.
The Xzilon package is included with your vehicle purchase in order to provide you with a little extra protection on their new vehicles. The paint protection package assures our customers that when they purchase their new car the finish will be in its best possible condition and will stay that way throughout their ownership experience.
I apologize for the misunderstanding, but we want you to know that we always strive for the highest customer satisfaction. If you have any further questions or concerns, feel free to contact us at 920-893-6591. Thank you again!
i’m happy with the car but was under the impression the price would be mildly negotiable. i was kind of rammed witht eh xzilon put on the vehicle and was just added on to the advertised price.
Hi Christine,
Thank you for taking a moment to write a review. We appreciate receiving feedback from our customers, positive or negative, in an effort to continue to grow and evolve as a team and a premier dealership.
We pride ourselves in providing exceptional customer service, as well as creating an overall genuine environment and we sincerely apologize if anything we may have said or done would lead you to feel otherwise.
In the past, we’ve found that our customers appreciate a little extra protection on their new vehicles. The paint protection package assures our customers that when they purchase their new car the finish will in its best possible condition and will stay that way throughout their ownership experience.
I apologize for the misunderstanding regarding the Xzillon package, but we want you to know that we always strive for the highest customer satisfaction. We are pleased to hear that you are happy with your car, and if you have any further questions or concerns, feel free to contact us at 920-893-6591.
Thank you again for your feedback!
Paul was very honest and we did not feel pressured to buy a vehicle. Paul made sure it was going to be a vehicle that we were going to be happy with and to take our time with test driving. We had a great experience and the service overall was above and beyond any service we received from other dearlerships.
Stephanie & Bill,
Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed our services, our selection, and your final choice!
At Van Horn Dodge, we are committed to providing our customers with an easy, professional, and hassle-free experience! Our relationship continues after your purchase and we look forward to seeing you again. In the meantime, if there is anything you need, feel free to contact us at 1-800-236-0151. Thanks again!
very pleasurable experience
Ed & Judy,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at 1-800-236-0151. Thanks again!
After getting the car home we received many calls from the financial bank. They were ready to have us bring the car back to VanHorn. Very stressful and frustrating. After 4 years struggling with health and financial problems, and now this! What is instored for us next?
Ed & Judy,
I apologize for your experience, and want you to know that we always strive for the highest customer satisfaction. We would like to know a bit more about your experience. Feel free to contact our General Manager, Dick Strong, at (920) 893-6591 at your earliest convenience. Once again, I apologize for the annoyance that this may have caused to you. Van Horn Dodge is actively working to improve service levels and your feedback is always appreciated.
good experience
Stacie,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact me.
very happy with overall effectiveness on van horn dodge…finacing and help was greatly appriciated. jorren was a very nice guy to work with and i would like to thank him
Brandon,
Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed our service, and look forward to welcoming you back soon.
We are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us!
We are happy with the experiance of buying a car from Josh and Adam.
Melissa & Tom,
Thank you for your review. I was delighted to hear you had such nice things to say about your experience. I want to assure you that we will continue to do all we can to support your confidence in Chuck Van Horn Dodge. It was a pleasure to assist you with your car purchase and if there is anything you need, feel free to contact us!
one of the best dealerships we have ever been to
Chuck & Sue,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s ratings like yours that really make us proud of the work we do here every day! It is our goal to provide you with top notch service and customer care and I hope we have lived up to that promise. If you have any questions feel free to contact us. Thanks again!
great salesperson very helpful in every step of purchasing process
dsmitty,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us. Thanks again!
I was very happy with the service that Josh gave me. He helped me and went beyond to help me finalize my decision on the right vehicle.
Cyndy,
Thank you for your wonderful remarks! I have shared them with our staff and we are thrilled to hear that you enjoyed our service. We are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise.
Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here every day! We look forward to welcoming you back soon, and if there is anything you need in the meantime, feel free to contact us. Thanks again!
a lot depends on vehicle but the purchasing was great
Joe,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise! If there is anything you need, feel free to contact us.
Good Service, Jorren went above and beyond coming in on his day off to close the car deal.
Melissa,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. We work hard to ensure your satisfaction and it is our goal to provide you with top notch service and customer care.
We value the trust you have placed in our company, so if you have any more questions please don’t hesistate to contact us. Thanks again!
Roy was very easy to work with, returned my calls in a timely manner, he was also very professional.
Jordan,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. I was delighted to hear you had such nice things to say about your overall experience. If you have any questions feel free to contact us. Thanks again!
Mark is a true gentleman. He has always treated us with respect and kindness and I would recommend him to all of our friends!
Sharon & Ed,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company. It is our goal to provide you with top notch service and customer care.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us.
My Dad and I drove down from Appleton to check out a few Avengers that I had seen on Cars.com. We did not have the intention of buying but great customer service and fair pricing was able to make us customers today. Mark was low pressure and full of knowledge. He answered all of our questions very well and helped us make a decission rather than pushing us in a direction. When we asked for some cosmetric repairs and an extra key Mark was quick to get this taken care of. Collin was also great to work with in the finance department. He got me the protection I wanted at a price that worked for me. Overall a great buying experience!
Karl,
Thank you so much for the wonderful remarks! I have shared your feedback with our staff and we are thrilled to hear that you enjoyed your visit.
We are committed to providing our customers with an easy, professional, and hassle-free car buying experience and we look forward to welcoming you back soon.
Remember, we want to complete your car-buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us! Thanks again!
Josh was a pleasure to work with.
Cristin & Mark,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at 920-893-6591.
pleasant buying experience overall and met all our requests.
Hi Mark & Candy,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If there is anything else you need, feel free to contact us at 920-893-6591. Thanks again!
m
Thank you for your wonderful marks, which I have shared with our staff. We are thrilled to hear that you enjoyed your experience, and look forward to welcoming you back soon! In the meantime, if there is anything you need, feel free to contact us at 920-893-6591.
Very happy with my vist
Queen,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. If you have any questions feel free to contact us. Thanks again!
Was treated great from the moment I started looking at cars online. Great Experience!
Allison,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. We work hard to ensure your satisfaction and value the trust you have placed in our company. It was a pleasure to assist you with your car purchase, and if there is anything you need, feel free to contact us.
Very curtious and professional. Josh was straight forward and to the point. He spent time to look everything over with me and was patient with my long decision making. Overall I am very happy with the end result.
485lta,
Thank you for your review. We are delighted to hear you had such nice things to say about your overall experience. At Van Horn we offer our customers the two most important things: Low Prices and Large Selection. I’m happy to hear you were pleased with our selection and your final choice.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to let us know!
Very poor service. I’ve been getting at least 2-3 calls a day with Roy screaming in the phone for me to “make a deal”. I test drove a jeep and he was not involved at all, just texting in the back seat. When we got back from the test drive, he kept hounding me to buy the Jeep which was listed as $16K. My boyfriend and I told him numerous times that we are just looking at our options and no sales would be made. Roy still continued to bring the price down, offering us 10K. They also only offered me $3700 for my trade in. I went to Meyer Motors before coming to Van Horn that day. Meyer Motors offered me $5300 for my trade in and did NOT push me to buy right away…. Which is why I made my purchase at Meyer Motors. Their pricing is so much better and the staff there is way more professional than Van Horn. Also had another bad experience at Van Horn when they were having a big sale in February. The salesman actually followed us out to my car and still proceeding on making a deal up to the point where I hit the gas and left. Very unprofessional. I could tell by this experience that Roy and the staff at Van Horn were not personable sales people. They just wanted my money and purchase, unlike Meyer Motors, whom actually got to know me as an individual, even on my first visits there. I can honestly say, I will NOT refer ANYONE to Van Horn. Another family member also bought a vehicle from there and told me NEVER to go back there. Had I known this before, I would have never stopped back at Van Horn.
I apologize for your experience, and want you to know that we always strive for the highest customer satisfaction. If you have any future questions or concerns, feel free to call us.
Good Experience
Anna,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are satisfied with your new Durango.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us. Thanks again!
It was a good experience and i apprechiated the helpful service to get me int a car that was a good fit for me.
Hi LaQunda,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us. Thanks again!
Josh was very easy to work with was very patient and answered all my questions. Made sure I understood everything I needed to know about the car that I purchased. was a very good experience and if I were to purchase a vehicle again I would definitely come back to Van Horn Dodge.
Megan,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact me.
The best thing about my experience would have been the test drive and review of the vehicle. Least favoritve was waiting to hear what the sales manager was willing to give me for my trade-in.
Brenda,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact me.
My experience was pleasant.
Jelani,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. If you have any questions feel free to contact us. Thanks again!
Josh was very informative and seems to be a great person. I did not have to spend a lot of time at the dealership. I always would like to get a better price, but I think I’m getting a fair deal.
Scott,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us. Thanks again!
The customer service level is excellent from Mark Sloan. Thanks to him, we will probably purchase a new car in the future from your dealership. His friendliness, willingness to return phone calls, and find answers to questions that we had was outstanding. We are loving our Avenger! 🙂
HI Laura,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here everyday! It is our goal to provide you with top notch service and customer care and I hope we have lived up to that promise. If you have any questions feel free to contact us. Thanks again!
This is the 2nd vehicle we have purchased from this dealership. Not only was the price right, but the friendliness was excellent. We love working with Bryan in financing. He does a great job taking care of us. We were very happy with the process and the transaction. Customer service has been always been excellent. Thanks for making our visit a pleasant one!
Alton,
Thank you for your review. I was delighted to hear you had such nice things to say about your experience. You are truly one of our most loyal customers, and it is always a pleasure to serve you. I want to assure you that we will continue to do all we can to support your confidence in Chuck Van Horn Dodge. Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact me at 920-893-6591.
Tina Murphy
Customer Relations Manager
It was great and everyone is very friendly.
Cassie,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. If you have any questions feel free to contact us. Thanks again!
My wife and i went on a Saturday to look at a Ram truck. We ended up trading in our Charger R/T that was purchased from them 3 1/2 yrs ago and bought the truck. My wife was also thinking about trading in her Lincoln MKX for a Chevrolet Equinox. We finished up the paperwork for the truck and ended up buying the Equinox also! They took her vehicle on a trade without even seeing it as it was still in Milwaukee, mainly because of how well the Charger was tasken care of. After finishing up the paperwork for her vehicle, an employee rode back to milwaukee with me and picked up the Lincoln. The entire process was smooth and the staff was more then friendly. Thanks for the two vehicles Van Horn!
Hi Kevin,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact me.
Scs – we had a great experience everyone here were great at making sure that we were treated good and made sure we where number 1
Hi Stan,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. If you have any questions feel free to contact us. Thanks again!
christian was phenominal!! In addition to taking the time to explain the process he accomidated me above and beyond what I expected. I needed to be back in Milwaukee midday to attend my children’s doctors appointment and he offered to let me take the Jeep to and from.
Additionally the staff from the service department was very professional (thanks Rob!)
Van Horn staff was great!
Hi Frank,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us. Thanks again!
nice people
Tim,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. If you have any questions feel free to contact us. Thanks again!
Roy did a great job. His customer service was great. He was really upbeat, he was the shining example of a great salesman. Got us a good deal and sold us the car we wanted. Some car dealers pressure you into buying a vehicle you dont want and he didn’t do that at all. What I like about Van Horn… there is no racism. That is the most impressive thing about this place. We have purchased from other places that were racist and there was none of that here.
They were easy to work with from the first phone call to signing the paperwork.
Hi Joshua,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact me.
n/a
Hi Heather,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. If you have any questions feel free to contact us. Thanks again!
I had a great experience with this dealership thanks to Evan and Adam, who to my opinion were highly proffesional and very helpful in any step of the way.
Amir,
Thank you for the confidence that you have placed in our dealership with your recent purchase. You traveled quite a long way and I trust that your buying experience was pleasant and that you are completely satisfied.
We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us. Thanks again!
Great price excellent sales person great to deal with lots of patience .Good all around dealership. will recomend dave chris shukoski
Hi Dave,
Thank you for your review. I was delighted to hear you had such nice things to say about Dan and your overall experience. At Van Horn we offer our customers the two most important things: Low Prices and Large Selection. I’m happy to hear you were pleased with our selection and your final choice.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact me at 920-893-6591 ext 372.
My experience with Van Horn was very good. My salesman Evan was very candid in his comments about about the vehicle I ultimately purchased and we reviewed the Carfax together. I enjoyed the experience and look forward to working with this dealership in the future.
Hello Brian,
It was a pleasure meeting yuo Saturday! Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us. Thanks again!
Josh did a great job. Looking forward to driving our first brand new car ever! Thanks Josh and Van horn for you help