Stop by and visit us today at Van Horn Dodge Chrysler Jeep, your local Dodge, Chrysler, Jeep, RAM dealership serving Plymouth and surrounding areas. Here at Van Horn Dodge Chrysler Jeep, we carry new Dodge, Chrysler, Jeep, RAM, used cars, trucks and SUVs to fit every need. We take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Paul
My Chuck Van Horn Dodge reviewPaul was a great salesman!!! He didnt apply any pressure. He gave me significant time to make my decisions and he did everything necessary to please me and send me home in my brand new car. Paul was recommended to me from a co-worker and i am very glad i followed through with that recommendation. i made sure to take extra business cards so i can refer him to my family and friends. GREAT JOB PAUL AND BRIAN.
Hi Tia,
Thank you for your wonderful remarks, which I have shared with Paul & Bryan. We are thrilled to hear that you enjoyed our service, and look forward to welcoming you back again.
We are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise.
If there is ever anythign else you need, please let us know! Thanks again.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mark
My Chuck Van Horn Dodge reviewMark was exceptional. he listened to my desires and found various vehicles which fit my needs. The day of my visit was extremely busy and time consuming but that was understandable due to the heavy flow of customers. Mark was able to see to my needs and concerns throughout the chaos. An exceptional salesperson.
Colin in financing was also extremely professional. I am sure I challenged his abilities but he was able to meet with me on an exceptionally acceptable purchase agreement.
A truly professional experience overall.
Hi Gary,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here everyday! It is our goal to provide you with top notch service and customer care and I am glad that Mark and Colin lived up to that promise. If you have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Dan
My Chuck Van Horn Dodge reviewDan and Brian are AMAZING!
Hi Laura,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us at 920.893.6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Dan
My Chuck Van Horn Dodge reviewvery helpful in getting us the vehicle that we needed and got financing in the price range that we could afford. Dan was very helpful in explaining everything about the vehicle and showing great respect towards me and my wife.
Hi Mike & Marie,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company.
Once again, it was a pleasure to assist you with your truck purchase. If there is anything you need, feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
paul
My Chuck Van Horn Dodge reviewpaul did an excellent job letting me be aware of everything with the trucks i was interested in. PAUL definatly makes this dealership shine, the only way he could shine any more than he currently does is to shine up his shinny mellon a little more. He did so well that i think the dealership should raise his salary significantly.
Hi Chad,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
mark
My Chuck Van Horn Dodge reviewI was treated great!
Hi Eldred,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent Jeep purchase. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company.
Once again, it was a pleasure to assist you with your Jeep purchase. If there is anything you need, feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Josh
My Chuck Van Horn Dodge reviewThis is my second vehicle from Van Horn Dodge and overall I would highly recommend Van Horn Dodge to anyone in the market for a new or used vehicle. The customer service was outstanding and i did not have any pressure to buy! Josh, my sales person, was personal and extremely knowledgable. He was eager to assist and made the car buying experience nearly painless. Financing was fast and the employees of Van Horn Dodge did everything they could to get me the best interest rate available. Based on my experience with Josh and the rest of hte staff, I will be back when its time to replace my current vehicle.
Hi John,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here everyday! It is our goal to provide you with top notch service and customer care and I am glad Josh has lived up to that promise. If you have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Paul Miller
My Chuck Van Horn Dodge reviewPaul Miller was wonderful, answered my questions without hesitation and if he didn’t know the answer, he would try to find out. Josh was extremely helpful in finding a better loan rate than the financing we had already set up.
Hi Sheila,
Thank you for choosing Chuck Van Horn Dodge for your recent Ram purchase! I was delighted to hear you had such nice things to say about your overall experience. We are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I am glad that Paul & Josh lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us a 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Travis & Josh
My Chuck Van Horn Dodge reviewGreat customer service, great knowledge of vehicle.
Hi Kristi,
Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed our service, and look forward to welcoming you back soon.
We are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I am glad that Travis & Josh lived up to that promise.
If there is anything you need, feel free to contact us at 920-893-6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
christian
My Chuck Van Horn Dodge reviewChristian did a great job with helping me find the perfect jeep 🙂
Hi Kelsey,
Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed our service, and look forward to welcoming you back when the need arises.
We are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise.
If there is anything else we can assist you with, please give us a call at 920.893.6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Dan Ferrar
My Chuck Van Horn Dodge reviewDan was fantastic, very thorough, honest and easy to work with. Evert was quick, nice, creditable and thorough. Sales manager Roy wasnt quite as easy to work with as others. Felt he was rushing my trade in and financing process, unwilling to negotiate and undervalued my trade in. Other than that was great experience.
Hi G.Harwood,
Thank you for choosing Chuck Van Horn Dodge for your recent vehicle purchase! I am happy to hear you were pleased with your overall experience. However, I do apologize if anything we may have said or done would lead you to feel otherwise. We would love an opportunity to speak with you to learn more about the situation. If you are interested, you can contact me at 800.236.0151. Once again, we apologize for any shortcomings, but thank you for your feedback.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Christian
My Chuck Van Horn Dodge reviewIt was and overall wonderful experience purchasing my new 2013 Chrysler 200.
Hi Holly,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here every day! It is our goal to provide you with top notch service and customer care and I hope we have lived up to that promise. If you have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
paul
My Chuck Van Horn Dodge reviewvery helpful and honest
Hi Carly,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I am glad that Paul lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
paul miller
My Chuck Van Horn Dodge reviewthanks for taking a horrible situation of being so upside down on our sonata and allowing us to make an acceptable deal on the same day.
Hi Tim,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact me.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Travis Lorenz
My Chuck Van Horn Dodge reviewTravis was wonderful and very helpful. I would like to recommend his services to anyone else interested in buying a vehicle. We were very comfortable and will stay in contact for future purchases.
Hi Jackie,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I am glad to hear that Travis made your buying experience a good one! At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention. If you have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
jorren
My Chuck Van Horn Dodge reviewBrain and jorren were very nice and courteous and extremly helpful the best sales team everrrrrrrrr….
Hi Latrice,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Paul
My Chuck Van Horn Dodge reviewPaull was great! Very knowledgable and great to work with!
Hi Rachael,
Thank you for choosing Chuck Van Horn Dodge for your recent Challenger purchase! I was delighted to hear you had such nice things to say about your overall experience. We are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I am glad that Paul lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us a 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jorren
My Chuck Van Horn Dodge reviewJorren was very attentive and we could tell he was interested in us as people, not bent on the sale. There was very little to no pressure throughout the deal. The business manager was also good at explaining all the financing information. Thanks.
Hi Megan & Matt,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Christian
My Chuck Van Horn Dodge reviewExcellent experience. I am very satisfied.
Hi Mitch,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I am glad Christian has lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
josh
My Chuck Van Horn Dodge reviewjosh who greeted us was a great start to the experience in a busy showroom and josh the salesman was great to work with
Hi Bart,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here every day! It is our goal to provide you with top notch service and customer care and I am glad that Josh and Josh lived up to that promise. If you have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Dan
My Chuck Van Horn Dodge reviewVery happy with service.
Will recommend to others.
Hi James,
Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed our service, and look forward to welcoming you back soon.
We are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise.
If there is anything else you need, please do not hesitate to call 920.893.6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Dan
My Chuck Van Horn Dodge review…
Hi Jonathon,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. If you have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Josh
My Chuck Van Horn Dodge reviewGreat selection.
Friendly.
Knowledged about the vehicle.
🙂
Hi Jeff,
Thank you for your review. I was delighted to hear you had such nice things to say about your overall experience. In addition to superior customer service, we strive to offer our customers a Large Selection of vehicles at Low Prices. I’m happy to hear you were pleased with our selection and your final choice.
Once again, it was a pleasure to assist you with your van purchase. If there is anything you need, feel free to contact us at 920-893-6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Roy Edwards
My Chuck Van Horn Dodge reviewI wan to thank Roy for helping me to get the car i wanted . also thanks Brian . They treated me nice. so thanks again
Hi Lekkita,
Thank you for the confidence that you have placed in our dealership with your recent purchase. We are glad to hear that Roy and Bryan made your buying experience a pleasant one, and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete your car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
roy
My Chuck Van Horn Dodge reviewmake sure the price on the internet is the actual price of the car
Hi Kevin,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide our guests a large selection of vehicles at the best price possible. I apologize if you feel we’ve fallen short of that promise. Thank you for bringing this matter to our attention. So many times businesses are not given an opportunity to correct the problem as it happens.
I sincerely hope that we were able to restore your confidence in our dealership. If you have any future questions or concerns, please do not hesitate to call 920.893.6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
mark
My Chuck Van Horn Dodge reviewmark has been a great salesperson, he has helped me with two previous purchases. and i was very pleased and satisfied with both purchases.
i never felt pressured into a purchase in the past. thank you mark for be curtious and helping me with my purchases.
Hi Foxy,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here every day! It is our goal to provide you with top notch service and customer care and I hope Mark have lived up to that promise. If you have any questions feel free to contact us at 800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
mark
My Chuck Van Horn Dodge reviewMark and Brian displayed excellent customer service skills. we are very satisfied with the entire experience of purchasing our vehicle.
Hi Sheri,
Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed our service, and your time with Mark and Bryan! We look forward to welcoming you back soon.
We are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise.
If there is anything else you need, please do not hesitate to call 920.893.6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mark
My Chuck Van Horn Dodge reviewMark was a good sales associate & he was very nice & pleasant & easy going.
Hi ‘neisha,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at (920) 893-6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
paul miller
My Chuck Van Horn Dodge reviewPaul an brian were great showed us a great time an treated us with the up most respect i will recommend more people here thanks guys
Hi Emanuel,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here every day! It is our goal to provide you with top notch service and customer care and I am glad to hear that Paul and Bryan have lived up to that promise. If you have any questions feel free to contact us at 1.800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
josh
My Chuck Van Horn Dodge reviewbest service i ever considering my poor credit. Would recomend van to eveyone.
Hi Rodney,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that Josh your buying experience was pleasant.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us at (920) 893-6591. Thanks again!
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Pressure from salesperson to "Buy Now"
High
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
No
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Name of Your Salesperson
Mark
My Chuck Van Horn Dodge reviewNo honesty and “do whatever” it takes to make the numbers for the month. The worst experience I have ever had concerning scruples and pride in doing what is right and moral.
Hello Darryn,
Thank you for taking a moment to write a review. We appreciate receiving feedback from our customers, positive or negative, in an effort to continue to grow and evolve as a team and a premier dealership. We pride ourselves in providing exceptional customer service, and we sincerely apologize if anything we may have said or done would lead you to feel otherwise.
If you are interested, you can contact us at 1.800.236.0151 so that we may learn more about the situation. Once again, we apologize for any shortcomings, and thank you for your feedback.
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Pressure from salesperson to "Buy Now"
High
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
No
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Name of Your Salesperson
Josh/Brian
My Chuck Van Horn Dodge reviewI had the worse experience at this dealer before you purchase be sure to read over all your paperwork… I applied online I told them I was interested in a Nissan Altima …. They told me no the finance company would not approve because of the history on the car … They suggested a charger then even offered to bring it to me I asked for a car fax nothing was given to me… They delivered the Charger to me at 9PM I live in milwaukee the guys that delivered the car were in a rush two months after having the car my entire front end went out costing close to $1000 when took the car to be serviced The dealer explained the car was a manufacturer buy back I questioned van horn the finance manager said that means Dodge used the car as their own “test Vehicle” bs it was a lemon now my 2006 with less than 60k is only worth $5000 and I owe twice that misfiring and anytime it rains my entire cab is getting wet why???? Because all of the weather stripping on the car is bad and windshield needs a seal…. Van horn is known for selling manufacturers buy back aka Lemons I will never purchase another vehicle from van horn or reccomend anyone here.
Hi Tabby,
Thank you for taking a moment to write a review. We appreciate receiving feedback from our customers, positive or negative, in an effort to continue to grow and evolve as a team and a premier dealership.
We sincerely apologize if anything we may have said or done would lead you to feel otherwise. Your finance manager, Bryan, will be contacting you to learn more about the situation.
I sincerely hope that we can restore your confidence in our dealership. In the meantime, if you have any additional questions or concerns, please contact us at 1.800.236.0151.
Once again, we apologize for any shortcomings, but thank you for your feedback.
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Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
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Name of Your Salesperson
ROY
My Chuck Van Horn Dodge reviewRoy was fantastic! I am so glad he was the guy who helped us out! His suggestions were fitting and appropriate without being pushy or intrusive. He has a great laid back personality that put us at ease and was really friendly. Thanks Roy!
Hi Hilde & Russ,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope Roy lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at (920) 893-6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
josh
My Chuck Van Horn Dodge reviewjosh was great to work with
Hi Dan,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care. We are glad to hear that Josh made your experience a good one. If you have any questions feel free to contact us at 920.893.6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Christian
My Chuck Van Horn Dodge reviewChristian made phone contact with me shortly after I mailed on line contact and has been great with keeping in touch and finding a time that worked for me to come in and meet with him.
Hi Debbie,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here every day! It is our goal to provide you with top notch service and customer care and I am glad to hear that Chrisitan lived up to that promise. If you have any questions feel free to contact us at 1.800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Jorren
My Chuck Van Horn Dodge reviewJorren was a wonderful salesperson with a wonderful smile. He got the job done and I am 100 percent happy!
Hi Ruby,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us at 1.800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Josh
My Chuck Van Horn Dodge reviewVery busy could use additional salespersons
Hi Sam,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care and I hope we have lived up to that promise.
We are always looking for talented sales and service staff, and we want to assure you that everyone will continue to do all we can to support your confidence in Chuck Van Horn Dodge.
We apologize if your wait was longer than expected. If there is anything else you need, please contact us at 1.800.236.0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Josh
My Chuck Van Horn Dodge reviewGood inventory
Straight forward
No BS
Good experience
Hi Herb,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at 1 (800) 236-0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
paul miller
My Chuck Van Horn Dodge reviewthank you for your patience and understanding
Hi Tommy Boy,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
It was a pleasure to assist you with your car purchase and if there is anything you need, feel free to contact us at 1 (800) 236-0151. Thanks again!
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Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Jorren DeMaster
My Chuck Van Horn Dodge reviewJorren acted in a very professional manner and did not make us feel pressured into buying a car. He went above and beyond to find us the exact car in color make and model to satisfy our needs. When we met with the finacing agent Evert we were under the impression that the Xzilon package was listed in the same price as our extented warranty and it was not, it was an added cost that we were caught off gaurd by. We were fine paying the extra money just better knowledge of it beforehand would be appreciated.
Hi Josh,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent Grand Caravan purchase. We work hard to ensure your satisfaction and value the trust you have placed in our company.
Your comments regarding the Xzilon package have been taken into consideration as we work to improve our processes going forward. Aside from that, we are delighted to hear that you enjoyed your overall experience.
Once again, it was a pleasure to assist you with your car purchase and if there is anything else you need, feel free to contact us at (920) 893-6591. Thank you!
Also, we want to assure you that the Xzilon package is a great product and it will definitely keep your new car looking good. If you have any questions regarding that or your warranty, please let us know.
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Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
josh
My Chuck Van Horn Dodge reviewfriendly, curteous, informational, a quick.
jf
Hi John,
I wanted to write and thank you again for choosing Van Horn Dodge for your recent vehicle purchase. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at (920) 893-6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Christian
My Chuck Van Horn Dodge reviewThanks for your time, and getting me into my Car Today!!!
Appreciate you taking your time to explain to me the Financing etc. As I am needing to improve my Credit. Keep up the Good work Van Horn Team…I really like the Car
Hello Nique,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at (920) 893-6591. Thanks again!
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Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Brain
My Chuck Van Horn Dodge reviewthank u guys so much u open doors for me now am on da road 2 good credit
Hi Lartartia,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I am glad to hear that our team was able to help you with your credit.
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at (920) 893-6591. Thanks again!
-
Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Jorren
My Chuck Van Horn Dodge reviewVery happy. I wish u were closer.
Hi Tammy & Patrick,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase. If there is anything you need, feel free to contact us at (920) 893-6591. Thanks again!
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
mark
My Chuck Van Horn Dodge reviewI told what i wanted and he got it for me ,very low pressure and relaxing.thats the way it should be.
Hi Ricky,
Thank you so much for taking the time to review Van Horn Dodge Chrysler Jeep online. Word of mouth is important to the growth of our business and it’s comments like yours that really make us proud of the work we do here every day! It is our goal to provide you with top notch service and customer care and I hope we have lived up to that promise. If you have any questions feel free to contact us at 920.893.6591. Thanks again!
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Roy
My Chuck Van Horn Dodge reviewRoy was very honest and patient in making my purchase happen successfully!
Hi Michelle,
Thank you for choosing Chuck Van Horn Dodge for your recent car purchase. I was delighted to hear you had such nice things to say about your overall experience.
Please remember that here at Van Horn Dodge we are committed to providing our customers with an easy, professional, and hassle-free car buying experience! I hope we have lived up to that promise!
Once again, it was a pleasure to assist you with your car purchase and if there is anything you need, feel free to contact us at 1.800.236.0151.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
jorren
My Chuck Van Horn Dodge reviewVery pleased overall.
Tom & Mary,
Thank you for taking the time to review Van Horn Dodge online! We strive to provide high quality customer service and we are pleased to hear we are meeting our your needs. If there is anything we can do for you in the future, please do not hesitate to contact us at 1.800.236.0151! Thank you again!
-
Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
jorren
My Chuck Van Horn Dodge reviewGood Job
Rick,
Thank you for the confidence that you have placed in our dealership with your recent purchase. I trust that your buying experience was pleasant and that you are completely satisfied.
At our dealership, our relationship continues after your purchase. We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention.
If you have any questions feel free to contact us at 1.800.236.0151. Thanks again!