Our Track Record
✔ 27 year history of results
✔ 90% of our patients would refer Lakeside-Milam to a family or friend
✔ 100,000 alcoholics and addicts have been helped since 1983
✔ Largest treatment provider in the Northwest with thousands
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Iggy
My Milam reviewI have never written a review before but I felt so strongly about what has happened I had to write a review… So against our better judgement we bought another vehicle here even though our first vehicle was a hassle, the second vehicle was a nightmare and now our 3rd vehicle is positively the worst experience. Now it was about 3 years between the first and the second purchase and that is why thought hey why don’t we try them again. Man where we wrong. When we bought our 2014 Jeep, it came with a soft top, now we know those top leak and Chris wanted a hardtop anyways, so we worked into our deal a hardtop. Here is where things get crazy. We come to get the jeep and there is no kidding 5 inches of standing water in the vehicle. We explain that this is unacceptable left the Jeep for another week came back and STILL THERE WAS WATER, enough water that it went over our shoes. So once again we left the jeep there and after a lot of yelling and back and forth they finally dried it out and cleaned it. That should have been a tell-tale sign that this place does not care about its customer it just cares about making a sale…But against our better judgement we bought our 2012 GMC Sierra there on July 14, 2016.
It is now July 30th and we have only had the truck for 4 days in our possession. When we bought the traction control and stabilatrack* lights came on, they said in the WE OWE that it was going to get fixed. When we bought we brought it back to them on Saturday July 16, 2016 for them to make the repairs, they said we would have it by Monday July 18, 2016, it actually wasn’t ready for pick up until Wednesday July 20th, 2016. We put less then 50 miles on it and the lights for the traction control and stabilatrack* came back on. WE immediately called the dealership spoke with our sales rep Iggy, and he said to bring it back in so they can take a look at it and fix it. Took it back in on July 25, 2016 they kept it until Friday July 29th, I was told when I came to pick it up that they had road-tested it and everything was good to go. I drove it 10 feet and all the lights came back on. I didn’t even turn the truck off, I walked directly back into service and said they light are back on. I wasn’t even able to take it home it is still sitting in service. I called this morning July 30th to find out a timeline on when I would be able to have my truck back, was told the first time someone would call me back, called again a second time and was told someone would call me back in 5 mins. NOW called again for a 3rd time and would not hang up until someone gave me an answer. They still don’t know why the lights keep coming on, these are safety concerns and we don’t even feel comfortable being in this vehicle. We are going to look into the lemon law since no one at this dealership has ever called us back or even taken an interest in making this right.