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McGrath Nissan has been serving Chicagoland with all of its automotive needs. We are committed to excellent customer service and satisfaction. Make it McGrath Nissan, make it today!
McGrath Nissan , located in Elgin IL has an entire range of New Nissan models and quality pre-driven vehicles, cars, crossovers, SUVs, vans & trucks. Search our website for a huge selection of vehicles priced to fit any budget.
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Pressure from salesperson to "Buy Now"
Low
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Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
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My Mc Grath Nissan reviewI brought my car in for an oil change, inspection, and to have my fluids topped off on October 27th. There were 3 people standing at the service counter; one was on the computer, another on the phone, and the third was standing there picking at his fingernails. No one acknowlegded my presence or informed me that someone would be with me shortly. When the young woman got off the phone she finished what she was doing before acknowledging I was there. My car was parked right outside, and they made me go back outside, buckle my 3-year-old back into her carseat, and drive the car into the garage instead of offering or explaining if it was against policy for them to do so. After the mechanic took my car, I stood there waiting with my daughter for more than 5 minutes because I did not know where the waiting area was, and had not been informed. Eventually another man who happened to be passing through kindly directed me to the waiting area, and held the door for me and my daughter to pass through. After the young woman came to speak with me regarding the results of my oil change/inspection all she said was that the bolts surrounding my engine were rusted and that my windshield wipers needed to be changed (which was apparent as one was beginning to peel off). Yesterday, November 19 I had to take my car to another mechanic for maintenance. The mechanic inspected my car and asked me when was the last time I’d had my oil changed. The mechanic then informed me that my oil had never been changed and that the oil in my car was clearly more than 3 months old. The mechanic also informed me that aside from my wiper fluid, my fluids had not been checked and topped off as I was completely out of anti-freeze/coolant. Upon leaving McGrath Nissan I had been told I would receive a survey in the mail which I had fully intended to fill out, however the survey never came. I am appalled at the service I received at McGrath Nissan, and disgusted that I paid for services that clearly were not rendered. That is illegal, deceptive, and infuriating.