Mazda enthusiasts in the KNOXVILLE Tennessee area have helped keep Mazda one of the most popular makes on the road today. Whether you are a fan of the
Mazda B-Series Truck, CX-7, CX-9, Maxda 5, MAZDA 3 4-door, MAZDA 3 5-door, MAZDA 6 Sport Sedan, MAZDA 6 Sport Wagon, MAZDASPEED 3, MAZDASPEED 6, MX-5 Miata, RX-8 or Tribute
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This was the best experience I have ever had with a dealership service department. I am normally wary of dealerships because they often seem to regard service clients as inconveniences. These folks were friendly, respectful, and efficient. They gave me a ride to and from work, and called when they said they would. They didn’t try to sell me on a bunch of extra services. I would definitely recommend them.
I recently called Mazda about installing a Ipod Integration Module in my car they told me that all the music from the Ipod could be controlled through the Ipod itself. I had the modulator installed in my car and then come to find out that the actual modulator they installed only worked through the radio and not the Ipod. They quoted me a price of $295 parts and labor then when I got the bill they charged me $389. I was over charged by almost one hundred dollars and on top of it they lied about what they installed in my car. When I asked for a refund because they lied they simply said, “Too bad the part is already installed”. They are highly unprofessional and I do not recommend them to any one. I bought my first car from them but I will not be purchasing another because of their lack of concern for me the customer.