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Vehicle serviced for
Repair
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
No
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Vehicle year
2011
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Vehicle make
Ford
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Service Technician
NA
My Gainesville Ford reviewI had a really bad experience with this dealership and especially their service manager Richard C. Earlier this dealership painted my hood and trunk and during that service something happened to my bumpers as well. Richard promised to cover 50% of expenses of painting of the bumpers. I wanted to hear another opinion from another body shop and when I did that, Richard told me that he is not anymore willing to pay any of the expenses. He could not keep his word. This dealership lost my customership. I even asked a quote for 2015 Mustang last weekend from them, but after this incident, I will give my customership to someone else. I am not even sure anymore do I want to get another Ford, because I do not have reputable Ford service close by.