Looking for a New or Used Chrysler, Jeep or Dodge in Providence? You’ve come to the right dealership! At Metro Chrysler Jeep Dodge we provide everything automotive, with great prices and customer service. With a new or used Chrysler, Jeep, Ram or Dodge from Providence’s Metro Chrysler Jeep Dodge you’ll get a reliable and stylish new car at a price you can afford. Call us or make the drive from Johnston, Warwick or Franklin and see us in person.
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Dishonest salesforce. Tried to purchase a vehicle advertised on http://www.cargurus.com. Sales rep would not provide any information as to whether the quoted price included rebates not always available (such as military, recent college grad, owner loyalty etc) nor would he advise if there were any additional fees (such as freight, dealer prep, doc fees etc) but wanted me to provide him with a deposit. Finally they told me that there was an additional fee of $399 which would apply, I agreed to purchase the vehicle. Then I was told it was no longer available. had my wife call from different phone number and she was told that yes its still available. Then I received a call from the sales manager that suggested they found the exact same vehicle and they would sell it to me for a different price. I said if you match your advertised price, I will buy it. We agreed and after finally getting someone to provide me with a written purchase and sales agreement (which included $450 in fees), I provided dealership with a deposit. After not hearing from them for almost a week, I was informed the vehicle was in transit and should be there tomorrow. Oh by the way, you are financing this correct?? I answered no, as indicated to the multiple sales reps I had to deal with. Bottom line, they said they couldnt honor their quoted price unless I financed with them for at least 4 months, and that this is stipulated on their website. I replied that I have no intention on financing, nor is it on their website, nor was this stipulated on my P&S. Took this issue all the way to owner who failed to resond to several inquiries. Never got the vehicle, still havent gotten my deposit back. This place is why auto dealerships get such a bad rap. Take heed, stay away.