Ardmore Toyota serving the greater Philadelphia, PA area offers great prices, rebates, parts and service for new and used Toyota cars, vans and SUVs to all of our neighbors in Ardmore Pennsylvania, Conshohocken Pennsylvania, Springfield Pennsylvania, and West Chester Pennsylvania. Our Expert Service & Parts staff is here to assist our Philadelphia, Pennsylvania customers in keeping their Toyotas in great shape.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Ryan
My Ardmore Toyota reviewSaw a SUV online called on Sat. morning at 9:01 a.m. showing my interest and explaining that I was from out of town and am willing to give deposit over the phone and fly in the same day for delivery. Ryan (Sales man) was very friendly and told me to fill out pre-approval form at their website which I did immediately and wait for a call back. After hearing nothing for an hour I called and was told by Rob (Ryan’s Boss) to give him another 15 mins. Then, I receive an email from Ted (some un-known person) asking to fill out another credit app which I did and called Ryan back to confirm that they got it, just to find out and I quote ” The vehicle was sold, Management made a decision to sell the vehicle” and this was at 11.30 a.m. If this is what kind of work ethics this dealership has then they should have told me from the start that this is how they treat customers with mis-leading information and hopes. Very un-professional!!! Definitely I do NOT recommend them! Good Luck to Locals
Serge, I am very happy to hear that we were able to resolve the issue. Providing great customer service is always our number one goal, and it pleases me to hear that we followed through with great results. We value the opinion of our customers, and appreciate your business! If you ever have questions about your vehicle, please do not hesitate to contact the dealership. Thanks again, and I encourage you to follow us on Facebook and Twitter for great deals from our service department.
Regards,
Kim Gallia -General Sales Manager
[email protected]
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Theresa
My Ardmore Toyota reviewOutstanding. Before visiting Ardmore, I didn’t know that car dealerships actually believed in customer service. I have been impressed by every aspect of the way that I have been treated both in sales and service.
Kelly- Thank you for that wonderful response. We’re glad we could do our part in restoring your faith with the service we provided. We look forward to having a long relationship with you. Feel free to contact us if you run into any issues in the future. Also, visit us on Facebook & Twitter where you’ll find the best savings around! Best, Kim Gallia-General Sales Manager
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Kevin
My Ardmore Toyota reviewMy Prius is now 4 years old. I have been very pleased with the service dept. Easy to make appts. and car is ready on time. The shuttle service is great. Nice job.
Thank you for sharing your experience with all of us. It’s great to hear from you! We’re glad to hear that you had a positive experience when you came in with your Prius. We look forward to assisting you again in the future. Also, don’t forget to visit us on Facebook & Twitter where you’ll find the latest deals waiting for you. Best, Roy Cassidy- Service Director
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Tom
My Ardmore Toyota reviewThe service that I recieved from my sales person Tom, was great ! He was attentive to my needs and concerns. The service that I received from Ardmore Toyota was great! But, I wish I would have negotiated a lower monthly payment.
Thank you for the great remarks. It’s truly always wonderful to hear back from our recent guests. We’re glad you enjoyed your experience at Ardmore Toyota. Let us know if you have any questions or concerns in the future. For future savings, check us out on Facebook & Twitter where we update specials regularly! Best, Roy Cassidy- Service Director
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Albert Portela
My Ardmore Toyota reviewI love my Toyota so much. The first experience I had with the dealership was so good I sent my father there for his vehicle. When my father passed in July 2012. I asked the dealership to take the vehicle back and resell it. He owed $9,300 dollars and the dealer could sell it for 9,500, They refused to do that. My father died with no money and it annoys me that the dealership had no compassion. I am planning on buying a new vehicle in 2014 and I doubt it will be there.
Thank you for the 5 star review. Let us know if there’s anything else you need help with in the future. We’d be more than happy to assist you. Best, Kim Gallia- General Sales Manager
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Alberto
My Ardmore Toyota reviewFirst off…I absolutely HATE purchasing a vehicle. The experience always leaves me angry, tired and disappointed. Ardmore Toyota changed that experience entirely. We were treated the way I like to treat my clients; friendly, honestly, professionally…like family.
Both my fiance and I purchased vehicle from Ardmore; she a 2013 FJ Cruiser about which she is positively giddy, and I a 2013 4Runner for my service business.
I had been using Ardmore Toyota to service our 2007 Lexus ES 350 so we were already familiar with the great service they give. The local Lexus dealers were anyting but professional and sometimes not always competent…go figure!
Buying a car at Ardmore Toyota was a no-brainer.
Would I recommend others?…already have and they are just as pleased!
Need a Toyota…Just go to Ardmore and see Alberto Portelo…the rest is easy!
Ralph Onesti
Thanks again Ralph, for sharing your wonderful experience with all of us. We’re glad to hear that we could play an important role in choosing your future vehicles. We’re positive you and your fiance will enjoy them for a very long time. Let us know if you need help with anything else in the future! Best, Kim Gallia- General Sales Manager
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Linda K.
My Ardmore Toyota reviewMy experience of using Ardmore Toyota has been excellent since I purchased my 2010 Camry (12-23-2010). The service department is reliable, efficient, and thorough!
Steve- Thank you so much for writing to us. It’s great to hear that you’ve been a customer of ours since 2010. We look forward to have a lasting relationship with you for a very long time! Let us know if you have any questions in the future. Also, ‘LIKE’ us on Facebook & Twitter where you’ll find great deals going on! Best, Roy Cassidy- Service Director
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Tom
My Ardmore Toyota reviewI have always had a great experience with the sales team at Ardmore Toyota. My last experience was no different that the rest. No haggling, no muss, no fuss – I said what my terms were to trade in my car and my terms were met with a smile! I wasn’t in the market to trade my leased car in until the summer but I’m glad I took the test drive! Tom C. was great to work with.
The service department is what I always rave about. I’ve been a customer for 15 years and hope they keep up the great work!
Thank you for taking the time to write to us. We’re glad you had a positive experience. It’s fantastic that you’ve been a loyal customer of ours for 15 years! Please visit us on our webpage and Twitter for the latest news on Toyota! Best, Roy Cassidy- Service Director
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
?
My Ardmore Toyota reviewIt is glad I bought my first car in ardmore toyota, it was good experience, stuff is nice, service is good. I am sorry I forgot the name of salesperson, she is nice, and gave me a lot of help. Thanks.
Eric-Thank you for reaching out to us and sharing your positive experience with all of us. Enjoy your first ever car. It’s quite the milestone! Also, visit us on Facebook & Twitter for great savings! Best, Kim Gallia- General Sales Manager
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
John Irwin
My Ardmore Toyota reviewI purchased a used vehicle from this dealership that had a bad transmission which was not disclosed to me. Once they had my check they did not want to do anything for me. It cost me 2,000 dollars to repair. I would not recommend this place to anyone.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
QASEM
My Ardmore Toyota reviewI USED THIS AGENCY FOR A FEW YEARS FOR SERVICE, NOT HAVING PURCHASED 2003 AVALON THERE.I LOOKED AT A 2011 AVALON AND WAS PLEASANTLY SUPRISED AT BEING ABLE TO CLOSE THE DEAL IN 15 MINUTES. THE SALESMAN WAS WELL INFORMED AND I FEEL I BOUGHT IT AT A FAIR PRICE FOR THE BOTH OF US. THIS BUSINESS HAS A STRONG ORGANIZATION AND IS VERY CUSTOMER ORIENTED, PARTICULARLY THE SERVICE DEPT. LED BY ROY CASSIDY. IN SHORT, A CLASS OPERATION WHICH I HAVE RECOMMEDED TO A NUMBER OF FRIENDS.
James-We appreciate you taking the time to write us a thoughtful review. Our customers’ satisfaction is our most important priority. Our staff does a tremendous job and we’re glad you got to experience that first hand. Please visit us again in the future. In the meantime, visit our Facebook & Twitter pages for monthly specials and events going on!
Kim Gallia – General Sales Manager
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Name of Your Salesperson
My Ardmore Toyota review“Ardmore Toyota was a pleasant contrast to the other dealership, where I started my car shopping. Without putting any pressure, the friendly and knowledgeable salesmen helped me pick out the right truck, Tundra. When I visit the dealership for purchase of any Toyota parts and accessories, the staff treats me like family. I am overwhelmingly satisfied with all departments of this store!”
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Name of Your Salesperson
Alfred
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Would you Recommend this Dealership
Yes
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Did you purchase from the Dealership
Yes
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How did you first contact the Dealership
Internet
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Pressure from salesperson to "Buy Now"
Normal
My Ardmore Toyota review“This is the most wonderful online dealership I have come across in a long, long time. I have been an ardent Toyota fan, and this dealership website only fueled that zest in me further. I was stumped by the lovely way in which all the info is arranged. Anything I needed was within easy reach. I usually run out of patience whenever I am required to run through all the sections of a website, but not with this one. On the contrary, the sections made me visit them more and more. Great work! Keep it up.”
Very courteous folks who go out of their way to answer your questions and expedite your waiting time.
[email protected]