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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
97
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Vehicle make
Camry
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Service Technician
Johhny
My Don Mcgill Toyota Katy reviewOur Camry had water on the carpet due to a flooded parking lot. The water never got higher than the bottom of the door and the car was not driven through high water. Wet carpets – period. Johnny quoted $950 to wash and dry the carpet and put it back in. But then he called with an estimate that included $4000.00 in extra stuff they wanted to repair including the starter motor, the onboard computer, etc. etc. I told them we were paying for the repair, not insurance – so he cut out some things but still wanted $3000.00. I called Sterling McCall with the same list of items to repair and their estimate was $2,000.00 less. So I paid the greedy, predatory Don McGill $450.00 to get our car back and drove it to Sterling McCall. Also – Johnny the service writer was extremely rude and complained about having to read me the itemized estimate – he just wanted me to sign off on the work without knowing what was included. Never, never, never let Don McGill repair your car!
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
My Don Mcgill Toyota Katy reviewthis is just the worst dealer….you can even check with better business bureau at http://www.bbbhou.org that they are not accredited due to their numerous complaints…they will rip you off left, right, front and back…..they are all try to get the most of your money from the salesman up to the head…..you have been warned….