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I had serious interest in a certified ’06 BMW X5 with 20K miles as a surprise for my wife, so I contacted Motorwerks by email to let them know of my interest and that I was ready for an expedited transaction. I was then contacted by phone by salesman Marc Lebovitz; he told me the car was available on Monday and he emailed me 6 times that day about doing a deal. I made an earnest offer by email on Monday evening. By Tuesday noon, Marc had emailed back saying that they would except my offer if completed by Thur; I then emailed back to verify price since his email had an error. He then emailed back “we would have excepted your offer but the car was sold yesterday”. That was it, no phone call, no apology, no “can I help you with anything else”. This all happened in under one hour.
Then on Thurday I emailed to see if by some mistake the car was still available, and Marc emailed back saying that the buyer was there at present but was having trouble with financing and to “keep you fingers crossed I will know shortly”. This was at 4:35 PM. Do you think he followed that up at all – NO! I will recommend this salesman to anyone. The callousness of the treatment was unbelievable.
It says not verified, butI verify that this is true – pwdoc
It says not verified, butI verify that this is true – pwdoc
It says not verified, butI verify that this is true – pwdoc