Visit Matt Burne Honda Today for Huge Savings on a New or Used Honda in the Scranton and Kingston Area
At our greater Scranton new Honda and used car dealership your satisfaction is our primary concern. With a knowledgeable sales team, large inventory and everyday low prices, Matt Burne Honda is the first and last place you will need to shop for a new or used car by Honda near Scranton. We are dedicated to exceeding the expectations of each individual that walks through the dealership’s door. The staff at Matt Burne Honda is proud to serve the communities of Scranton, Wilkes Barre, Clarks Summit, Kingston, and the northeast PA area with Honda vehicles and would like to have the opportunity to earn your business. We are always available to answer your questions and can easily be contacted by phone.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Sean McGuire
My Burne Honda Co reviewAfter test driving an Accord at Matt Burne Honda, I e-mailedthe Sales Manager and offered him my business if he could meet a lower offer I had received. The Sales Managerdid not reply to my e-mail. Several dayslater, I e-mailed again to indicate I was still in the market.
At that point, the Internet Sales Rep e-mailed to confirmthat they could meet the monthly payment I had asked for. I called the Internet Sales Rep; he again confirmed the price. I picked out a specific car, set up anappointment, and made personal arrangements to come down and close the deal.
Within an hour, I received an e-mail from the Internet SalesRep claiming that there had been a “change in the programs.” When I called, he mentioned nothing aboutprograms, but instead claimed that he had accidently included a previouscustomer’s trade-in when calculating my monthly payment. His inconsistentexcuses, along with his unsolicited assurance that this was not a ‘bait andswitch,’ only confirmed what would be obvious to any reasonable person—it was exactlythat.
I then e-mailed the Sales Manager and both owners, on fourseparate occasions, and asked that they honor the original quote which their Internet Sales Rep had confirmed in an e-mail and over the phone. I didnot receive a single reply to any of these e-mails.
I’m disappointed at the way I was treated by thisdealership, and I’d recommend against doing business with them—not only becausethey resorted to the dishonesty of bait and switch tactics—but because theywould not honor even a written quote.