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I have total confidence in Mark and his service Team at Village Chevrolet. I was out of the state for a very extended length of time. As a result, I was not able to pick up my repaired vehicle as intended. Mark was courteous and understanding of my situation and did everything possible to work with me prior to my return to Minnesota. Village Chevrolet was extremely patient and considerate of me during this time. It is my plan to purchase a new SUV in the near future and the first dealership I will consider is Village Chevrolet.
Did some online research on the vehicle I was looking for. Found the vehicle that matched the options I was looking for at Village Chevrolet. John Varner was a friendly and knowledgeable salesperson. He knew I had done some homework and just laid out the options without pressuring me. The entire staff was easy to work with and wanted to make the buying experience a positive one. Nicely remodeled dealership, good inventory, friendly staff.
Since my husband is no longer around, this is the very first vehicle purchase I have made on my own – at age 65. My research started online to locate the vehicle I wanted and the approximate price I was willing to pay. My sales person at Village Chevrolet walked me through the steps carefully, making the process relatively painless. I am happy with my Traverse, it fits my needs well, even though I paid more than I planned to.
I was very happy with my purchase and all the friendly people at Village Chev.
Very happy with your service.
My husband and I were very pleased with our experience at Village. We had a very good welcome and our salesperson Aaron answered all of our questions. Our finance person Brent was very helpful as well and found us a lower interest rate on our Equinox. When it was time to take our Equinox home, Robert gave us an in-depth description of how the accessories and equipment worked. Overall our experience was excellent.
I was in recently for oil change and inspection on our 2011 Equinox and was satisfied with the service….am disappointed you do not have a car wash…..you should consider adding.
I had a great experience at Village Chev. Jeremiah was knowledgeable of the car I was looking at and showed me many features that were on the car.
All good
I have purchased 5 cars in last 3 years from Village chevrolet. I would not go anywhere else as I do not think I could find someone who knows my needs and fills them as fast as John Watters does. My 2 sons feel the same way as well as their girlfriends!! (all have bought and leased from John as well) So I advise if you are in market go to Village and ask for John Watters-you will drive out with a great deal and great car!!
Good.
There was a little confusion with the accessories listed for the first car I bought but all worked out well and I would recommend dealing with this company
I feel Village Chev was totally honest and very prompt and excellent service. I would highly recommend them to everyone. Thanks for a job well done.
Over the years I have purchased several vehicles from Village Chev. They have always been responsive and pretty easy to deal with, and I have always felt that I was treated fairly. My only comment regarding price is that it seems new vehicles are all too high priced. However, I do love my new 2012 Suburban, and I plan on driving it for many years.
This is the 3rd or 4th car I’ve gotten at Village Chev, and it’s always been a good experience. Fran worked hard to get me the payment I required so I was very happy.
The salesperson was very helpful and polite,answerd all my questions.Showed me the vehicle features and functions.I am very satisfied.
Sales and service was a comfortable experience
Kevin worked very hard to get me the car and the payment I required
Good experience. Fran was excellent to work with!
Overall a pleasant and easy transaction…spending money on a car is never a positive experience for me (a penny pincher), but this was pretty painless.
everyone seemed friendly and was willing to get you a bervage. very relax atmosphere, and willing to answer any questions
Have purchased 2 Suburbans now at Village Chevolet. I have always been treated fairly and gotten the “deal” I felt good about. They are nice to deal with and their Service department is great. Which in the long run is the most important thing in owning a car.
Leased a Malibu from Village Chevrolet. It was a great experience. Hope to see them again in a couple years to either buy the fabulous car I have now or to lease a new one!
Terry was very professional in comparison to other sales people and dealerships I have worked with. There was no pressure what so ever, and the entire process from test drive to leaving with my BMW X3 took no more then a few hours. Brent in the financing department worked diligently to get me the best rates and even called me a few days later to offer me better financing. A very professional dealership from top to bottom.
fantastic from beginning to end
Very good buying experience.
N/A
John Varner did a great job.
Very satitsified wioth the oil change. No complaints
Very satisified with Village Chevrolet’s service department. Professional and courteous.
Aaron was very professional..helped us through the whole process. showed us how every think worked on the cruze!..i would say village chev rates very high in my opinion..
Service department is also excellent.
I am always treated very nice and the experience is pleasant. The waiting room is very clean and pleasant along with employees being very pleasant.
Village staff was knowledgable, timely, and friendly. I was shown what I asked for and wasn’t pressured in any way. They even went out of their way to help me use a transferable certificate during my purchase process. I am very pleased with my experience at Village Cheverolet and highly recommend this dealership if you are ready to purchase a vehicle.
my only disappointment was discovering some chips and marks in the paint and was told nothing could be done since I did not point them out at the time I took posetion. I took position at 8:30 pm in the dark. My mistake.
Ben did supply me with some complentary touch up paint.
I bought a 2 year old Escalade from John Varner and traded in a another Escalade that was 6 years old. John was wonderful to work with and knows how to treat female customers professionally. I have also had great service from the service department, including a free shuttle to/from work or home if needed, and coupons for free oil changes and discounts on other services.
I wanted to purchase a 2011 Equinox, and they found me exactly what I wanted for a great price. Service was outstanding, and Jeremiah and Bob Cooksey were courteous and professional. I would highly recommend this dealership!
Very direct and to the point. Flexible on scheduling and timely in delivery.
Very direct, to the point interaction. No funny sales tactics.
From the moment we walked into Village Chev. until I drove my new car off the lot the service we received was OUTSTANDING! Our salesman Aaron took the time to negotiate a fair price and explain all the features the car had to offer. We visited a competing dealership which was closer to our home but chose to return to Village Chev purely for the quality of service we received! I even received a follow up call a few days after my purchase to see how I liked my new car! TOP NOTCH Service. I will be purchasing my future vehicles from Village Chev!
I like the car.
When You Want The Best,Buy From The Best—Village Chevrolet
Top Notch Customer Service from start to finish with our new car purchase on 10/06/10. Purchased over internet thru EBAY and maintained constant communications thru brief phone calls and email correspondence. We love our new 2010 GS Corvette and received it as advertised w/no problems or hassels. U.S. Civilian Contractor living and working overseas in Europe, and dealership took charge in all the coordination and getting the vehicle properly Titled in my homestate of Florida prior to pick-up/shipment of vehicle overseas via Door-to-Door Service and taking final delivery. Highly Recommend this Dealership and would most definately refer and use them again. 🙂
Always ready for me and very friendly to deal with. Service fast. Waiting room very nice and clean. Good explanations.
The personnel at Village Chevrolet are tops in every respect. John and Bob went the extra mile to provide the exact “somewhat limited production” car in our color choice and with the accessories that I was looking for and offer a deal that was better than any in the USA with the convenience of buying from a local Minneapolis dealer. We truly appreciated all of their extraordinary efforts. In addition, if you are buying a Corvette, their service department and Bruce in particular, are well versed in its care and feeding.
every interaction i have with village chevrolet is great. from the receptionist, the sales department, to the service department. everyone is very helpful and great to work with.
If you want a new chevrolet go to VILLAGE CHEVROLET! The best people in town.
If you like to be bullied this is the place for you.
I recently bought a card from Village Chevrolet. Everything seemed normal during the purchase process until we discovered their dishonesty by accident later the next day. We walked in and test drove a car that was offered to us via their email sales department. Since the car had been used as service car with nearly 300 miles and its warranty had started 6 months, we negotiated a $500 discount. The salesperson wrote down the sale price on a piece of paper and asked me to sign it. Since there were a number of incentives and rebates, I did not pay much attentions to the details of each item on the invoice. I checked the bottom line price and signed all papers and made the payment.
The next day when I put the new car’s paperworks into the car file foler at home, I found a $500 GM private offer coupon mailed to us a few months ago. I knew I made a mistake and called the salesperson to see if I could retrofit the coupon. To my surprise, he told me that the coupon had already been applied.
However during the entire purchase process, they never disclosed to us that we had a $500 GM private offer coupon which would be applied to the purchase price. What they did instead was to hide the fact from us and used our GM private offer coupon to replace the negotiated $500 discount. They found our coupon in GM’s customer database.
When I discussed the matter with sales manager Bob Cooksey, he was rude, defensive and told me that he couldn’t do anything about it because I already signed paperworks. He even used eye signals to stop salesperson James from talking about the fact that I signed a piece of paper with the sales price.
They cheated us and we caught them. Otherwise we would have never known their dishonest sales practice.
I would stay away from this dealership because you never know what they will do to cheat you behind your back. I recently bought a card from Village Chevrolet. Everything seemed normal during the purchase process until we discovered their dishonesty by accident later the next day. We walked in and test drove a car that was offered to us via their email sales department. Since the car had been used as service car with nearly 300 miles and its warranty had started 6 months, we negotiated a $500 discount. The salesperson wrote down the sale price on a piece of paper and asked me to sign it. Since there were a number of incentives and rebates, I did not pay much attentions to the details of each item on the invoice. I checked the bottom line price and signed all papers and made the payment.
The next day when I put the new car’s paperworks into the car file foler at home, I found a $500 GM private offer coupon mailed to us a few months ago. I knew I made a mistake and called the salesperson to see if I could retrofit the coupon. To my surprise, he told me that the coupon had already been applied.
However during the entire purchase process, they never disclosed to us that we had a $500 GM private offer coupon which would be applied to the purchase price. What they did instead was to hide the fact from us and used our GM private offer coupon to replace the negotiated $500 discount. They found our coupon in GM’s customer database.
When I discussed the matter with sales manager Bob Cooksey, he was rude, defensive and told me that he couldn’t do anything about it because I already signed paperworks. He even used eye signals to stop salesperson James from talking about the fact that I signed a piece of paper with the sales price.
They cheated us and we caught them. Otherwise we would have never known their dishonest sales practice.
I would stay away from this dealership because you never know what they will do to cheat you behind your back. I recently bought a card from Village Chevrolet. Everything seemed normal during the purchase process until we discovered their dishonesty by accident later the next day. We walked in and test drove a car that was offered to us via their email sales department. Since the car had been used as service car with nearly 3000 miles and its warranty had started 6 months, we negotiated a $500 discount. The salesperson wrote down the sale price on a piece of paper and asked me to sign it. Since there were a number of incentives and rebates, I did not pay much attentions to the details of each item on the invoice. I checked the bottom line price and signed all papers and made the payment.
The next day when I put the new car’s paperworks into the car file foler at home, I found a $500 GM private offer coupon mailed to us a few months ago. I knew I made a mistake and called the salesperson to see if I could retrofit the coupon. To my surprise, he told me that the coupon had already been applied.
However during the entire purchase process, they never disclosed to us that we had a $500 GM private offer coupon which would be applied to the purchase price. What they did instead was to hide the fact from us and used our GM private offer coupon to replace the negotiated $500 discount. They found our coupon in GM’s customer database.
When I discussed the matter with sales manager Bob Cooksey, he was rude, defensive and told me that he couldn’t do anything about it because I already signed paperworks. He even used eye signals to stop salesperson James from talking about the fact that I signed a piece of paper with the sales price.
They cheated us and we caught them. Otherwise we would have never known their dishonest sales practice.
I would stay away from this dealership because you never know what they will do to cheat you behind your back.
I recently bought a card from Village Chevrolet. Everything seemed normal during the purchase process until we discovered their dishonesty by accident later the next day. We walked in and test drove a car that was offered to us via their email sales department. Since the car had been used as service car with nearly 3000 miles and its warranty had started 6 months, we negotiated a $500 discount. The salesperson wrote down the sale price on a piece of paper and asked me to sign it. Since there were a number of incentives and rebates, I did not pay much attentions to the details of each item on the invoice. I checked the bottom line price and signed all papers and made the payment.
The next day when I put the new car’s paperworks into the car file foler at home, I found a $500 GM private offer coupon mailed to us a few months ago. I knew I made a mistake and called the salesperson to see if I could retrofit the coupon. To my surprise, he told me that the coupon had already been applied.
However during the entire purchase process, they never disclosed to us that we had a $500 GM private offer coupon which would be applied to the purchase price. What they did instead was to hide the fact from us and used our GM private offer coupon to replace the negotiated $500 discount. They found our coupon in GM’s customer database.
When I discussed the matter with sales manager Bob Cooksey, he was rude, defensive and told me that he couldn’t do anything about it because I already signed paperworks. He even used eye signals to stop salesperson James from talking about the fact that I signed a piece of paper with the sales price.
They cheated us and we caught them. Otherwise we would have never known their dishonest sales practice.
I would stay away from this dealership because you never know what they will do to cheat you behind your back.