Turner Automotive 2 located at 2262 E Main, in Montrose,CO, offers quality used cars for sale, 970-275-3834
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From my recent experience at Turner Toyota, I would NEVER reccommened buying from this dealership. Not only was I lied to, but I also got the run around so many times that I am still whirling about what happened. My fiance and I custom ordered a truck from this dealership and not only waited 3 Months for it to arrive, but heard nothing from the sales person unless we called. Our sales person, Corey was so unprofessional with the way he handled the deal, I am honestly surprised he still has a job! He insulted us about the money we had, and screamed at my fiance when the truck he delivered was not what we ordered. He made the excuse that he sees SO many customers that he really couldn’t remembered us or what we ordered. The dealership did nothing to solve the problem, and when we wanted to cancel to contract, they forced us to pay $1500 of work they had done on our trade- in before they would give us our money back. I have never had an experience like this, and I do not normally write reviews, but after this nightmare I felt compelled to warn others!
Turner Automotive Toyota dealership has to be the worst car dealership I have ever dealt with. I am one of those people who seldom complain about service received and have never written a review on the internet, but after my experience with these people I felt compelled to warn other consumers. I had my car serviced by Turner Automotive Toyota Dealership and what had been quoted to me as a 3 week service turned into a 12 week nightmare. The Service representative Bob not only lied to me outright but misrepresented what was being done to my vehicle. I specifically asked for a list of services not to be performed and not only did they perform them after my specific instructions not to but billed me for it. They would not release the vehicle until I paid their 100% increase in my bill. After speaking to the owner, he assured me he would look into the situation and call me the next business day. After hearing nothing, I was finally put in touch with the service manager Jim Elder who wouldn’t do anything either. I would highly recommend not taking your vehicle here for service or purchasing a vehicle from Turner Toyota Automotive car dealer! One word for these people KARMA!