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Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Toyota of your choice. At Titus-Will Toyota, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you’re shopping for a new or pre-owned vehicle, we’re here to help with your search. Our well-stocked inventory includes popular Toyota models, including Corolla, Yaris and Tacoma. Wherever you live in the Seattle area, or if you’re driving from Burien, Des Moines, Auburn or Renton, ready to serve you.
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The service department and dealership used to be so organized and well run. The service manager, Bob, treated us very well and the gentleman who used to be the manager, Scott, always took time and listened to what was going on with our car. We never once felt pressured to buy services. We don’t know what happened to this dealership. All of the old service people have left) There were too many new people and it seemed the owner named Jim (he told us he was the owner) didn’t seem to listen or care when we tried and talk to him about the problems we have had recently. When I called in to get a servcie appointment I was put on hold for over 7 minutes. We took our Camry to Toyota of Tacoma and the service was so much better. The service manager named Vic took wonderful care of us and we just traded our 2002 Camry in for a new Avalon. After buying and servicing 3 Toyotas from Titus-Will and seeing how shoddy their customer service has become, we will no longer return. I guess they just don’t care anymore. We’ll go to Toyota of Tacoma instead. Sorry Titus-Will, but you’re going downhill and we’ll do business eleswhere.
We came in on a Saturday to look at new Tundras after calling for availability. We arrived around 10 am and walked around the lot for about 20 minutes. No one even bothered to come out of the building to greet us. There were sales people just sitting in front of the windows looking out at us. We have purchased 7 cars from this dealership and it seems that nobody cared if we were there or not. Just wondering what happened to the great people there. They used to care about their customers. We finally walked inside and no one seemed to notice us. We looked for a familiar face but found no one. There is absolutely no way we’ll ever return to this dealership. Seems that the atmosphere is very poor. The last car we bought was a 2006 Corolla. Since we live in Gig Harbor, we tried the dealership in Bremerton. We were impressed with them and traded our Corolla on a Camry Hybrid. We even had the chance to meet the service and parts managers. Wow! What a difference! We were impressed with he entire place, sales and service! What happened to Titus-Will?