Route 22 Nissan new Nissan dealership in Hillside, NJ, near Union NJ, Newark, Elizabeth NJ and near Staten Island, with new Altima, Maxima, Rogue, Murano, Pathfinder, Quest, Sentra, and new Nissan for sale at out Nissan dealer New Jersey.
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I don’t know where to start but this place just car about your money. I bought my car from them, every oil change i went here. One of the oil change they crack my car`s oil pan strip, and now they deny. Service adviser( Vincent) he has really attitude problem. Manager of the department, he just keeping saying” you have to pay” you have to pay”. If i need to pay, i will pay no worries but listen to customer first. After they listen to you, they are looking at your face speechless.And Service manager said that” i have to run this place, it doesn’t work that way” Is that really costumer service skill? or are they really care about us? or they really focus on customer satisfaction? By the way anytime you go there, just be ready that you will waste at least 2 hours of your life for any single service check….
I just wanted to take a minute to let you know that your Service representative Bryan Valdivia did a great job for me. I don’t hesitate to complain when necessary, so it’s important to let the compliments flow when appropriate. I originally when just to find out exactly what the problem was. After checking the car they finded out that was a trassmision problem, Bryan explained everything in a way that I completely understood. He also took care of EVERYTHING!!!!
I have never had a better experience at an service shop. I really can’t say enough good things about Bryan valdivia, he went above and beyond my expectations, Thank You for that!
Very easy and smooth transaction. Will be back again. Ask for Bryan when you go for service, you will not be disapointed.
i called for the price of a tune up for my pathfinder. cassandra got all of thepricing information for me and called me back with the information the same day. they will even check my car for free when i go there. i set my appoint up for next month to get my first tune done on my pathfinder. i am so happy. thanks cassandra rene for your help. god bless you.
Our experience with this dealership was wonderful. The whole staff was friendly and courteous. The paperwork was done promptly with no problems at all. The car we purchased was exactly what we wanted and we are very pleased with the price and value we got in comparison to other dealerships. We also purchased an extended warranty that was a great value.
I worked with a very courteous salesmen and finance director; excellent communication from all parties and answered all questions; fast service from the start of my buying experience through the sale; scheduling of first service for automobile; an all around outstanding experience with this dealership. I highly recommend 22 Nissan.
This was my first time purchasing a vehicle. My salesman was very friendly and professional. He was able to listen to my needs, concerns, and questions, and was able to provide all the information needed. Multiple phone calls, emails, and a long trip to the dealership, my salesman was so pleasant the whole time. He was very knowledgeable about the vehicle. I would recommend this dealership to anyone and I will definitely continue my business with Route 22 Nissan.
i emailed them bout how much they can give me for my car cause i wanted to trade it in and get a new one. sam emailed me back and told me they can give me almost 1,000 more then the other places i emailed. i went in and they bought my car and i got a new altima.
They showed me carfax’s and let me drive any car I wanted on the lot. And then I set my eye on a car that wasn’t up for sale yet, because it was having a window motor fixed.
Psh, they let me drive it, take it to go get checked out and of course, of course, that’s their job, but they were so laid back and accommodating that I kept having to remind myself that used car dealers are shady and trying to get as much money as possible out of me and to keep my guard up.
I ended up buying that car,
I went there and he helped me lot buy 2 cars and gonna buy more
Worst customer service ever.
Called over 8 times. Never returned a phone call.
Double talk and went back on there word.
It gives car dealerships a bad name.