Thank you for visiting Radley Acura in Northern Virginia. An Acura Dealer in Virginia located just minutes from Washington DC and Fairfax Virginia. As one of the Washington DC area's premier Acura Dealers we provide an excellent selection of New Acura Vehicles in Virginia as well as Certified Pre-Owned Acura’s throughout the Northern Virginia area. Our Acura Service Department in Virginia is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Washington DC Area.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
MO
My Radley Acura reviewI bought my daughter her first car from Radley Acrua in Falls church Va. A used 2005 Neon that had passed VA inspection. I know MD and Va inspection are different but it failed in MD. three tires were bad, one rim damaged, control arm bushing worn out, motor mount broken, power steering leaking, broken wheel stud. These are things that should not have passed VA inspection. I called the dealer and spoke person in service told him what was wrong he took a message for the service manager and he would call me. No call, so I called the next day and spoke with someone else in service who told me the person I wanted to talk with was the person who took my call yesterday. Left two messages today and still no response from the dealership. Clearly a dealership that doesn’t want to clean up a mess they made. The fix is real simple repair the items that should have been fixed before selling the car. Too bad the dealership has chosen not to return calls.
The VA Safety Division of the state police starting an investigation.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
ALLADIN LAARISSI
My Radley Acura reviewI LIVE ALMOST 600 MILES FROM THE RADLEY DEALERSHIP, BUT THEY HAD THE 2010 MDX I WANTED AND WAS NOT ABLE TO OBTAIN FROM A LOCAL DEALER. I HAD SHOPPED SEVERAL DEALERS IN SOUTH CAROLINA WHERE I LIVE, AND IN THE SURROUNDING GEORGIA AREA. I ALSO GOT PRICES FROM ACURA IN ORLANDO, FLORIDA WHERE I HAD PURCHASED MY LAST MDX AND, ACURA IN SYRACUSE, NY WHERE I HAD ALSO BOUGHT A CAR IN THE PAST. THE LOCAL DEALER GAVE ME THE BEST CASH PRICE BUT IT WAS GOING TO TAKE ALMOST 5 MONTHS TO GET THE CAR. (DON’T ASK ME WHY, THAT’S JUST THE WAY IT WAS). I DID AN INTERNET SEARCH, FOUND RADLEY HAD THE CAR I WANTED,TOLD THEM MY BEST PRICE. THEY REDUCED THAT PRICE ANOTHER $600.00 PLUS TOOK MY 2005 MDX IN ON TRADE AT $5000.00 MORE THAN THE LOCAL DEALER HAD OFFERED. AND THEN, THEY DELIVERED THE CAR FROM VIRGINIA TO SOUTH CAROLINA. I NEVER MET THE SALESMAN AND NEVER STEPPED FOOT IN THE DEALERSHIP, BUT I WOULD DEFINITELY BUY FROM RADLEY AGAIN.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Robert Azu
My Radley Acura reviewI had a terrible experience buying a used Acura MDX’01 at this dealer. The salesman said that there were no mechanical issues with the car – but a day after I gave check, said a $500 front mount repair was needed to pass VA inspections. Later I found out that overhead DVD player was not working either ($700 cost), and that the factory CD changer was not able to eject disks – resulting in a broken gears – and the cost of additional $1200 to replace by Acura. For a $11k+ used car, these additional costs would add up to over $2,000 !!!
Stay away from this dealer.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Sam Y
My Radley Acura reviewI communicated with my sales person via email. When I arrived at the dealership, they did not have the vehicle I was interested in. Yet the sale person told me that he had a good size inventory with different options. He tries selling me a different vehicle, which I was not interested in. However, his Manager stepped in, a guy named Arash Safarali. Who smelled like an ashtray with really bad breath and filthy teeth (no exaggeration)? He sounded like a topical used car sales person. He tried to convince me to buy a different model TL with lesser value and options. I indicated to him that, I am only interested in one vehicle. The Manager would not lesson. So I got up and left. Previously, I purchased a TL from Radley Acura from guy name Charles Douglas which he was very professional and accommodating. I would not recommend anybody to Radley Acura anymore.