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I purchased a 2017 Nissan Maxima from this dealership, wish I had not bought it from them. The car is amazing and I love it however I was sexually harassed at this dealership and then my husband was lied to about it.
I went in on a Saturday spoke with Arash in finance who was helpful wonderful and straight forward. He had Corey Jones help me pick out and test drive a car. I already knew I wanted a Maxima just color choice and to get the sl or the premium was the question. I knew I wanted leather and a sunroof easy enough right. So looked a colors, well surprise that was a waste of time the only color I could live with was black and interior choice black as well, no other options in the sl. We went on a test drive I went back spoke with Arash, took the car home to my husband to see it alone, and brought it back to the dealer and advised we would be in touch. I spent less than an hour with Corey Jones which hey I don’t like spending too much time buying a car, I am easy like that. I know what I want before I walk on a lot.
Day comes to buy the car. NIGHTMARE!!!
Paperwork was supposed to be ready it was not. So while waiting forever for paperwork I go to the ladies room leaving my husband in Coreys office. I came out went to the finance office across to the hall to let them know I had children to pick up. I walk out, my husband was in the showroom clearly upset. He had seen my salesman and another checking out my ass and heard my salesman say “look at her sexy ass” He got upset rushed through signing paperwork. The finance lady asked what was wrong and I told her and she had the nerve to say Men will look and how she had a jealous ex husband and it was not easy, right after my husband left. I told Corey I just wanted to sign the thing saying I went through the car features and leave. He asked what was wrong as I was signing the Ipad and I advised him that my husband saw him looking at my ass, he said without looking at me I assure you I didn’t put the keys in the car and ran off.
We filed a complaint with Jim Morris and Arash at the dealership. Arash was upset over this and promised it would be taken care of he needed until Saturday. Well Friday morning rolls around and they call my husband in for a “meeting” Jim Morris told my husband that I spent HOURS with Corey drove multiple cars as well. I was flirty even or came off as such. How is bragging about how happily married I am and my commute changing hence the reason for the car flirty??? HHHHMMMMMM I still cant figure that out. Jim Morris then advised my husband Corey Jones refused to apologize which is what my husband wanted. and said that there would be a sales meeting over this and they would be sure to advise the staff to make sure customers are outside before speaking about them again. REALLY!!!! WHAT HAPPENED TO RESPECTING CUSTOMERS!!!!!!
So If you want lied to by multiple people and want to be sexually harassed while purchasing a brand new forty thousand dollar car guess what this is your dealer. If not I would not recommend them. I even have removed their plate frames and dealer stickers from my car, they ruined my new car for me.
I recently bought a new Altima at Beau Townsend Nissan. My experience has left a very bad taste in my mouth. First of all they changed the numbers on me 3 seperate times because they kept making “MISTAKES”. And wouldnt you know it none of those mistakes were in my favor. Secondly the manager Reece was a very rude arrogant person who was so self serving and centered it almost made me sick. But still our sales associate was a very helpful understanding man who seemed to know all there was to know about the car we were purchasing. I got one of the managers cards and decided to look him up on the web and to my surprise he turns out to be a total crook!! He made my search easy by telling us he owned a local restraunt. And during my search I see he has ran at least one such restraunt into bankruptcy!! Along with various other charges and convictions he is guilty of. Theft was the one that truly caught my eye though!!! I have made several buys at Beau Townsend Ford over the years and this was our first Nissan, also will be our last from that organization!!! I cant believe they employ a man with that background to be in charge of their very nice store!! In closing let me just say this, if you are looking for a car or truck then dont bother going to Beau Townsend cause it seems like they arent concerned about their customers the way they used to be!!!