Mike Erdman Toyota Sales at Merritt Island Serving Orlando Palm Bay Florida Area. New Toyota and Certified Toyotas. Quality Used Cars. Toyota Service
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
David (only good part of this place)
My Mike Erdman Toyota reviewSo where to begin, NEVER will I return to this dealership for anything!!!! They damaged and did work to my car that was never documented and when I toke my car to another dealership I was informed this work was done. I am not talking small issues, they had by back bumper painted and NEVER informed me. When I asked about the overspray told me to leave the lot and never to return.. Claim has been filed against the dealership for the damages and repairs that they refuse to fix!! Mike Erdman does not even deal with customers because he has a voice via the dealership management that does not let you voice your opinion and when you do he tells you to leave his establishment. Way to go guys!!! FYI.. my sales guy Dave was awesome, to bad the rest of the dealership could not follow his lead and strive to make customers happy. I filed a complaint with a toyota claims and was denied. The issues are due to the paint issues that were to be taken care of. when I advised I would not leave my car again at the dealership and that work they told me was does was not documented I was told to leave and never come back, this was by MGR’s mike and Jay who refused to help me. pinstripiing is coming off and when I was at the new dealership they asked me why the bumper was redone.. which explained all the flaws in the paint and the overspray cloudiness in the paint as well as the paint issues. I just want this corrected and told to find legal counsel and Mr Erdman the owner I was told refuses to see me. Whats my options? I got estimate to have paint fixed and striping done a Melbourne Toyota that I am told will not be covered. How is this even right, this was all documented with claims from day one and nothing is getting done.