At Meade Lexus we pride ourselves on providing our customers with an ownership experience unlike any other. We have consistently won the Elite of Lexus award for providing our customers with the very best service Lexus has to offer.
Being one of the largest Lexus dealers in the mid- west means you have the greatest selection of Lexus to choose from. There is no waiting for the model and color of your choice.
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One of the main service tech guys here, named Nick, actually LIED to me when I set my appointment for Wednesday and told me it was for Tuesday just so he could avoid giving me a loaner. I told him to not insult my intelligence and that I know when I made the appointment for and he admitted that “he doesn’t want to give loaners to people who keep it for extra days.” I reminded him that we are very busy and that each service visit (especially w/loaner) we get charged inflated prices and problems that do not exist are fabricated to milk the customer out of more money. Folks, milk your Lexus’s warranty while it’s new because after that – this shop will DO WHATEVER IT TAKES, to pinch your hard earned dollars. AVOID THEM.