At McKenney Salinas Honda in Charlotte, we offer service committed not just to meeting your transportation needs, but to finding the car, truck or SUV that you will prize for years to come!
Your car, truck or SUV should be one of your most prized assets, bringing you the peace of mind of reliable transportation and the joy of features, comfort, price and style that work best for you. At McKenney Salinas Honda in Charlotte we understand this.
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My wife took her 2007 Accord in for a factory recall to install new computer code in the on board computer. They told her that you could not put the new program code into the car with the battery in the shape it was in. They told her in order to do the upgrade; she must have a new battery in order to complete the work. They said the cold cranking amps were too low to allow the computer to work? They told her that she would need a new appointment at another time if she elected to get the battery elsewhere, hence another Saturday sitting in their dealership. The car was starting fine and had never given a problem. I have never heard of this. I checked this out with a few local service shops and they were just as confused as me and had never heard of such a thing. The battery was strong enough to start the car, run the fan and radio without the engine running and then start the car on top of that.
Buyers beware – Especially you ladies.
Went in with cash to purchase a vehicle we had researched on AutoTrader.
Test drove. Great! Few questions about brakes & paint on door.
Asked best price out door. Said they price using AutoTrader and no room to negotiate. Okay. Then salesman got up and said he’d be right back. Brought back manager and he commenced to be-little me to the extent of making me feel real stupid. I know how car dealerships work. He said that everyone comes in now after researching on the internet knowing how to deal. Said guys sit up till 2 am in their underwear checking out deals. I’ve been in sales as a salesman, international sales manager, national sales manager and have worked in retail in sales and have never ever even dreamed of treating a customer like I was treated. I admit I got on the defensive after I was forced in that direction. Manager was talking so fast he was trying to trip me up. I am smart enough to realize that you have trade in price, private seller price and retail price.
Needless to say I left very abruptly very very unhappy with the lack of consideration given from McKenny Salinas Honda. I will never go back and tell everyone I come in contact with to avoid this dealership………