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I found a car online through Autotrader and checked it on their website. I called the dealership first thing in the morning (9am) Saturday and got a salesman (either called DJ or JD not sure). I asked him to confirm the price and that they had it in stock still, he said he’d check and call me back. About an hour later I got a call back to confirm they had the car (in fact it was still wrapped in plastic) and that the price was good. I asked for an out the door price and he said he’d get back to me. After that I heard nothing. I called him about noon and was told he was too busy to speak to me but I could leave a message, which I did. No call back at all. Around 1pm I decide to drive over since I couldn’t get hold of him so I take the hour long drive to the dealership. I arrive and DJ/JD shows me to his office and asks me to wait a moment. That’s the last time we see that guy, he stayed hidden in the sales office for the rest of our time there. He sends in a “sales manager” who says the price online is wrong, there is no dealer discount on the car but maybe I’d like to look at it? Well that was a waste of a day. What’s worse? It’s now Sunday, and they STILL haven’t fixed the price on their website, what a coincidence… I thought most of these cheap car dealer tricks were a thing of the past with the advent of internet competition, but apparently not.
they are a joke lier and scamer they get you to buy a lifetime, unlimited service contract and two week later you find out it a lie scam,scam,scam please stay away from them they are no good. god will get them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I just wanted to thank you for helping me find my first car. I greatly appreciate your devotion to your customers. I love my car and couldn’t ask for anything more. I will be sure to recommend you to everyone I know that’s looking to buy a vehicle. I will always remember you and look back upon my days of driving away in my car. Thank you!
So thanks again for your superb service, and also the diplomacy demonstrated when speaking to the new owner by Bill, and also the mechanic who worked on her, it was much appreciated.
Just a quick note to say many thanks for a great service your team did yesterday on my car!
I BUY THE CRYSLER DODGE BECAUSE IT IS RELIABLE AND HAS HIGH RESALE VALUE. THE DEALER HAS AN IMPRESSIVE FACILITY AND THE SALESPERSON IS NICE TO WORK WITH.
KEEP UP THE GOOD WORK!
This dealership is insanely polite, helpful, honest, friendly and professional. Thank you all and I would reccommend Bayshore to all of my friends and family, and anyone who has been burned by another dealer at some point in their lives.
As evidenced by our purchase of a second jeep, we are very satisfied. We would consider additional future purchases.
Great, friendly, competent service at reasonable prices. Bayshore Crysler Jeep Dodge have always acted with integrity, never trying to sell me something I didn’t need.
The customer service is excellent and the work is the best. Everything was handled very efficiently and my Grapevine Chrysler Jeep Dodge was ready in a quick time frame.Thank you!
I want to recommend one person I deal all the time with in service department Bayshore Crysler Jeep Dodge..
This person is Bill Dooley. I think he helped me for the last years .
Thank you Bill!
The staff were professional and knew their stuff. I was pleased with everything all around, especially your honesty and helpfulness. Great People, Excellent Service, No worries
Bayshore Dodge is a great place to purchase your vehicle. Professional and friendly staff throughout the entire dealership. Bill is down to earth and gave me all the information that I requested to buy my vehicle. Thanks for the great service, I will be back!
Just wanted to let you know your dealership is trash and the costumer service is too!Your old as need to retire or better yet Dodge need to fire your old ass and bill “fat ass Dooley too!”Y’all dealership is a fucking joke!!By y’all having to take a 1000 dollars away from me shows me y’all not getting no REAL money!!FYI the only reason I didn’t sue y’all ass because I don’t have time because I’m going to be out of country playing pro football making 3 times what y’all make at bayshore.I’m glad I couldn’t get finance because I dont want to do business with crooks plus I’m getting a new BMW and paying cash for it!Fuck a dodge!!That’s it tho I’m done with it jus wanted to hit the pussy up one last time so he can get fuck!
Bad customer service. Sales manager is very dishonest. Very disorganized establishment. Does not keep records of payments made.horrible experience