Mark Mitsubishi offering New and Used Car Sales to Greater Arizona
Your Premier Phoenix Mitsubishi Dealerships
Welcome to Mark Mitsubishi, your number one Phoenix Mitsubishi dealership in Arizona. If you are looking for Arizona Mitsubishi dealers, then we recommend you visit our Mark Mitsubishi Glendale and Mark Mitsubishi Scottsdale dealers. Why choose us? We maintain one of the highest customer satisfaction ratings in the industry and have been awarded the ?Diamond Chapter of Excellence? for the fifth time. This award is given to dealers who have earned top customer satisfaction. When you visit our dealers, it will be evident that we place the satisfaction of our customers as top priority. At our Phoenix dealership, we like to treat our customers like family, with the respect and integrity they deserve. Our goal is to build a long-lasting relationship with you by earning your trust and respect.
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They made promises they never kept. After the sale they will not return phone messages. I’ve been shuffled between three people to get a problem corrected, and after three weeks I still cant get resolution.:(
Today I went with elderly parents to this dealership to buy an advertised car. The dealership wanted nearly a thousand more than their price on the internet, but it was a nice car so we entered negotiations. We were then subjected to numerous games and tricks, rather than receiving a straight forward answer to our offer. They took our trade-in car’s title to copy the VIN, and we didn’t notice the sales manager slipping the title into his pocket. After wasting nearly an hour of our time without once providing an actual counteroffer, we left. Later, when we realised that they had out car title, we went back and were treated very rudely. The manager told us that he had the title in his pocket, but he would not even pull it out when we requested it. He insisted on trying to talk us into overpaying for the car for several minutes. When we tried to leave, he followed us out to our car, saying that he could offer more for a trade-in and he took our car keys to give to his mechanic. 5 minutes later he had’t returned and we nearly had to force him to give our keys back. He then chased us to the parking lot, saying that he could meet our desired price, but all trust was lost by then and we drove away from the worst car dealer experience in our parent’s 50 plus years of buying cars.
Heartbreaking and unbelievable some dealers just don’t get it.. I hope you’ve found a dealer whom you were able to buy something with your parents.
Joy, Ms. Motorcars