Welcome to Loren Hyundai, serving Glenview and Chicago’s Hyundai needs!
At Loren Hyundai, your greater Chicago Hyundai Dealer, you won’t find a better place to buy your next new or used Hyundai in Glenview from a Chicago Hyundai dealership. We not only serve as your Glenview Hyundai and Schaumburg Hyundai dealer, but also your Chicago Hyundai dealer with a wonderful selection of new and used Hyundai cars in Chicago for you to choose from. So if you’re looking for the new Sonata in Chicago, a Santa Fe or Equus in Chicago, the Tucson in Chicago, a gas-saving Accent in Chicago, or for used cars near Chicago, visit Loren Hyundai in Glenview near Schaumburg and save money at our Chicago Hyundai dealership! Whether you’re looking for a used Sonata in Chicago, a new Elantra in Schaumburg, or a Santa Fe in Verzacruz, Loren Hyundai can help.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Radek/Dan
My Loren Hyundai reviewDo NOT buy an auto here. I did. Huge mistake. All they want is the sale. 15 months into it, I needed warranty service on a relatively simple matter, but their service dept made an error and made me responsible for the cost. None of the managers would return an email or a call. Their service is horrible. They drop you like a rock once the initial sale is made. I love Hyundai, but this dealership is terrible. Sticking with the Hyundai brand, but won’t go to this dealership ever again.
When I’ve put this review on other Dealer Review websites, one of the sales managers, who has never had the courage to contact me directly, replied with: You got a flat tire, and no tire manufacturer warranty covers a flat tire.
To which, I then responded:
Baloney. You guys are FLAT OUT LIARS and you know it. My tire went bad on Touhy Avenue just a couple blocks from Marcus Tire. So, I took this to Marcus Tire at 2628 Touhy Ave. This place is owned by a guy who has been doing nothing but TIRES for almost as long as I’ve been alive. He got the tire into his shop, filled it with air, and immediately found that there was a hole in the sidewall, near the tread but not on the tread.
He asked me right away if the tires were under warranty – I told him the car was barely a year old, and has 10,600 miles on it. He told me that he couldn’t fix the tire, but that if he had sold it to me, he’d replace it at no cost to me, under warranty. He told me this has been his family business for decades, and he sees this occasionally, but this wasn’t damage caused by an object, but said that something was wrong with that spot on the sidewall and it finally gave out. He told me to bring it back to the dealership where I bought the car, because he said “this manufacturer will honor the warranty, because most of the tread is still there, and this is a defect.” He said the tire should’ve lasted at least 30-40K more miles… And, ya know what? THIS GUY had integrity. He coudl’ve sold me a tire right there (if it has just been a “flat”) and sent me down the road. I’d have never known the difference. His little business would’ve made a quick sale, and Ii would have NEVER known. But he did the right thing (something the people at LOREN should learn about) and sent me to get it warranty-replaced.
That was exactly my reason for bringing the tire to Loren Hyundai. And then, I got shafted by their staff there who were too lazy, and who didn’t want to be bothered by dealing with a warranty replacement.
WHY HAVE A WARRANTY ON TIRES IF YOU DON’T HONOR THEM??
A stupid TIRE cost them a guaranteed future vehicle sale…
And by the way, I didn’t just get ONE NEW CAR from these guys. Two weeks after I got my new vehicle, a work associate checked out my new vehicle, loved it, so I brought him there, and HE got a car from Loren, too!
I moved TWO new cars for these guys — and what do i get when I need legit warranty service?
A BIG SCREW YOU. We can’t be bothered.
Well, there are plenty of other dealerships around here who will want someone coming in every 2-3 years for a new car for me, and a new car for my spouse…
At LOREN – the customer is always wrong – even if he’s right.
Stay away if you know what’s good for you.
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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
Yes
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Vehicle year
2011
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Vehicle make
Hyundai
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Service Technician
Dick
My Loren Hyundai reviewIncompetent services department. I bought a brand new vehicle and had to bring it back in several times for repairs. They never did fix it and I ended up going to Patrick Hyundai in Schaumburg. Patrick Hyundai was able to fix the problem on the first visit.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Tammy
My Loren Hyundai reviewWorst dealership that I have ever purchased a vehicle from. I like the car, but will never take the car to that dealership for service (completely incompetent service department), nor buy another vehicle from them. A great alternative to this Hyundai dealership is Patrick Hyundai in Schaumburg.