At Lexus San Diego, it’s our mission to provide the drivers of San Diego CA with prestigious, luxury cars from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Elite of Lexus dealer in San Diego, we go above and beyond to implement our expertise and experience to assist your every need.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
My Lexus Kearny Mesa reviewI’m continually surprised at the lack of effort and consideration car dealer owners put into the help they hire. I began by calling to make an appointment, encountering a receptionist who was a rude, woman with the attitude of a surely teen, and the brains of a box of rocks. I was transferred to a sales associate and listing the cars I thought I wanted to view, was assured that i would be well taken care of, yet when I arrived the salesperson had not even attempted to locate the cars, get the keys, or learn anything about them. After sometime of bumbling, he found keys and I drove 3 that I really liked. Again, I set an appointment for my husband to look at the cars, and asked that they be ‘pulled’ and ready (gas etc) and again…no luck…
If retailers are truly concerned with sales…stop worrying so much about the economy and pricing and put just a nanosecond of thought into what factors are needed to provide a reasonable level of customer service. I’m cluless as to why this isn’t second nature to anyone in sales.
:confused: