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I took my car in for service. When it was done I took my grandson for lunch only to find my money missing. I contacted the dealer and apparently nothing was done, because i never got a phone call back. That is poor customer service.
service department never came to phone, general receptionist made the appointment. when i showed up, four employees ignored me. two men stared at their computers, two women kept their heads buried at their desks.
it took about ten to 20 minutes before a computer guy looked up and mumbled – someone will be with you.
no one helped me. i walked out.