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I’d been working a deal with Adam for a couple weeks. We had it hammered out to a certain price. Before leaving to go to the dealership, I specifically asked him if indeed the quoted price was exactly what he was selling a car to me for. He assured me it was.
I specifically reiterated to not fool me by making me come all the way to Rittman (I don’t live close) only to jack the price up. He assured me he wouldn’t do that.
He let me take a test drive but beforehand, I asked AGAIN if the price was going to be what he quoted. He assured me AGAIN that it was and so I took the test drive.
When I got back, he hit me with, “I made a mistake”. It would be $1000 more than he put in writing through email to me. I guess psychologically he was hoping I’d fall in love with the car and just have to have it, regardless of the price hike.
Since it was his mistake, he should’ve offered some way to make it right. But he didn’t, other than apologize over and over that it was his mistake. He also said they weren’t making any money on the deal!
Adam, we both made a mistake today. Your mistake was giving me a bad price, and mine was for believing you and coming to your dealership!
I should’ve known something was off when he asked if we’d like something to drink, coffee or water, and we chose water, whereby instead of 2 bottles of water, he comes back carrying 2 small styrofoam cups of warm water!! LOL ?
I do not recommend this place AT ALL!!! Very sad too, a member of our family worked many years for them and we always thought they was honest .. and was very upset to find out what a group of liars work there now and are so money hungry . They lost all respect from our family and friends and hope a lot more people jump on board and feel the same way after reading this. I went and looked at a suv, liked it and made and offer. The saleman Chase said we price cars to sale them and dont go lower, but we can take a hundred dollars off. I said thanks and walked out. I was paying cash I wasn’t getting a loan or leasing I was giving cash! So I called back offered them more he said no but still said 100 off. So on third day I said ok I will suck up the price take the 100 off deal which I felt still stunk but owell I was getting something off . So I call him to tell him i was at the bank getting the money and he says well let me check if I still can get the 100 off so I said what?? He called back and said 50 off. I said nope! That money is just as good in my pocket then there’s and I came up thousand dollars and they would only budge 50 now.. What a roller coaster, I guess dealing with a women they think they can walk all over, but I am happy to say I am glad I didn’t buy it from them who knows what else they would of pulled after I bought it… For a company to just play games over a 100 bucks is stupid .. if they was nice and friendly instead of being so mean and acting like I was wasteing there time buy making offers. I would of gave them that 100 bucks but not to a company who talks down to people !I do not recommend this place AT ALL!!!