Welcome to Bankston Nissan Dallas, a Dallas Nissan Dealer, and thank you for visiting us online. Our showroom is located at 4707 LBJ Freeway near The Dallas Tollway just West of the Galleria Mall and we look forward to helping you however you would like.
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They answered our questions, but not all honestly. Their interpersonal skills were good, very pleasant, in fact that’s what made them very believable and led us to buy into what they were saying when we should have walked out the door. We dealt with both a salesman and the sales manager. We thought they were being up front with us but realized too late how stupid and gullible we were (and we have bought several cars through the years and thought we were more knowledgeable!) The salesman kept pushing me to go with another lease, that I did not want to do, but we held fast to a purchase. However, they figured out the monthly payment we didn’t want to go over so they found a way, as they always do, to get to that price, only telling me when it appeared we were all in agreement, that it was for 72 months, not the 60 months I had indicated I wanted. They said since it was simple interest that I could just pay a little extra each month since I was paying less than my previous payment, and that would effectively reduce my term back down to 60 mos (my research today shows its not quite that simple). Also we were not given our finance rate until we were upstairs with the finance guy. This was now 10 p.m. and the dealership had closed and everyone was tired and ready to go home. Despite our verified excellent credit rating, we were told the rate was higher because of the 72 month term. We were also told we could easily refinance the loan at anytime through any lender. That’s true, but what they don’t tell you is that when you do that you are refinancinga used car at used car rates (even if less than a week old) and you may have to pay an additional loan processing fee. I also learned that the dealership is the middleman and the rate that is quoted to the consumer by a lender (and what is showing on the internet) is different than what is quoted to the dealership and as the middle man in the deal they are likely making money off the financing even when it does not go through them! There is as much as 1.6% difference (in our case). When you factor that over 72 months, that really adds up. So the money they took off the sticker is obviously being made up through my financing. When I called the finance manager asking for an explanation of my interest rate, he just said well there are lots of variables. We were lied to and misled. My advice to you – where ever you plan to buy a car, obtain your financing first (approval for the max amount that you think you’ll need). If the dealership can beat it, great, but they probably won’t! 😡