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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Enrique
My Koons Sterling Ford reviewI bought my 2011 Ford Fiesta from this location approximately 2 years ago… and it was one of the most rewarding decisions I have ever made.
First car purchase for me (previous vehicle was given to me)…so I was doing my due diligence comparing prices from all nearby dealerships. I was also in the market since my previous car (93′ Saturn) was no longer working…thus I was without a form of transportation during my car hunt.
This particular location had the best sticker price at the time so I decided to check them out.
Enrique Rivera was the car salesman who assisted me from beginning till end.
I never felt pressured, he understood where I was coming from, and respected me trying to be an informed customer.
My mind was at ease when I decided to purchase a Ford Fiesta…however, the one I was particularly keen on was unfortunately not in the color/version I desired (automatic / Dark Grey color scheme).
He went above and beyond by locating the version I desired from another Ford dealership 250+ miles away…he was able to deliver it to Sterling, VA within 2 days…
He also provided me a vehicle to drive around with in the interim given that I didn’t have a vehicle at the time.
We all can recall how nervous and stressful the “1st Car Purchase” may be…yet for me I can peacefully state mines was very much extraordinary.
I just would like to commend this location for offering a great experience for me…as well as Enrique.
I’m a very selective individual when it comes to trusting people…but Enrique came across as a very genuine person, thank you again.
I hope for those who read my message can include Koons at Sterling / Enrique a chance to earn your business.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Brian D'Amico and John Chinn
My Koons Sterling Ford reviewOut of all the dealerships in Northern Virginia, Sterling Ford exceeded all expectations!! After completing all my research online and submitting my request for more information, a Ford dealership in Chantilly contacted me. I obviously got all my information from them and then shopped around from Tysons to Manassas even Marshall Virginia before I contacted Sterling Ford. Of ALL the online quotes I received, Brian D’Amico of Sterling Ford crushed the competition. There was never any pressure from him to ‘come out and see what we have’ or any gimmicks to get me into the dealership. He simply said he would back up his quote. I went to Sterling Ford and worked with John Chinn of his sales staff and had a wonderful expereience. John never put any pressure on me. He didn’t allowed my wife and I to view the vehicle and wasn’t annoying with all the ‘busy chatter’ you generally receive from sales people. He simply let us do our thing and provided simple straight forward answers to our questions. I had a couple requests that Brian D’Amico jumped through hoops to get accomplished. (If I was a salesman, I would not have worked with me) Brian always went a step further or did more then I requested and I couldn’t be happier. I finally sat down with Adrian Tiaga of finance and thought (ok here it is, ,he is going to pressure me into all those stupid ‘add on’ packages that I don’t want) AGAIN, there was NO pressure. He gave me unbelieveable prices (which through my research I knew were less then the competition). Everything was done in an efficient straight forward manner. He Approved me for 0% and got amazing financing that fit my tight budget. If I had to do this all again, I would go straight to Sterling Ford where everybody was friendly, helpful, and went above and beyond to make my truck buying process an amazing experience!! Thanks Sterling Ford!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Greg Williams
My Koons Sterling Ford reviewThis is the best auto dealership I have ever experienced. In all my interactions with them, I found them to be friendly, easy to work with, no-pressure, and they made the process of buying my car as painless as possible. My salesman, Greg Williams, is an outstanding professional. He has been uniformly responsive, conscientious, knowledgeable, resourceful, HELPFUL, supportive, reliable, straightforward, and HONEST. He gave me a terrific deal on my 2011 Ford Edge Limited, which I recently took possession of. From a customer’s point of view, this individual is the cream of the crop. In my opinion, Greg Williams has achieved excellence in his profession, and I most strongly recommend him to other buyers.