Koons Automotive Companies located throughout Virginia, Maryland, and Delaware is your new and used car dealer. We specialize in new Chevrolet, Chrysler, Ford, Lincoln, Toyota, Scion, Volvo, Lexus, Buick, GMC, Kia, Mazda, Mitsubishi, and Nissan vehicles. We also sell pre-owned and certified used vehicles from a variety of makes. Krystal Koons is the spokesperson for Jim Koons Automotive Companies.
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01/23/2010-Folks save your time going to this “dealership.” Their gimmick completely wasted my time, by posting a vehicle on the internet that had a good price attached and making me drive from Odenton to White Marsh only to find that it was actually $5000 more!!! I spoke with this salesperson who calls himself Todd and I CONFIRMED the price with him over the phone prior to visiting but upon arrival I learned that’s the price if you can qualify for all of the incentives…and believe me that’s an exercise in futility. Oh and by the way, the oversized yellow billboard in the front of the dealership clearly states “We need trades. We will buy your vehicle for 120% of Kelley Blue Book value.” My car’s blue book value is $6,500 yet they offered me $5,200! You don’t have to have an advanced degree in math to figure out that those numbers just don’t add up. Very disappointed.
Here’s my experience; I don’t know what conclusion to draw. First I made my car deal over the internet — $X for a Malibu LTZ (in writing). Then I came in to the dealership to negotiate my trade-in. I wanted KBB for good condition trade-in ($Y) and they said a dealership never pays more than fair condition trade-in no matter what the car’s condition because of the work involved. I told them this made no sense at all. After a lot of haggling, including me walking to my car to leave and them following me out to the parking lot, we agreed on $Y for the trade in. The financing was very rushed, so I had little time to check the #s, but the first financing pages were for $X plus $100 after you backed out the agreed purchase price (which does not appear anywhere in the paperwork — it’s MSRP less incentives, with no subtotal). So they came up with some crazy reason for this and wanted to write me a check for $100, but I had them redo the paperwork, which only took a minute. When I got home, the next morning I realized they had put me in an LT2 instead of an LTZ. When I came back and told them I wanted to honor the original deal, $X for LTZ and $Y for trade-in, they refused and told me that would be $600 more! So I undid the whole deal and left with my trade in. On the whole, this has made me not want to buy a new car from anyone.