Kelly Subaru is the Premier New and Used Subaru Dealer in the Chattanooga Region. We’ve been selling the full line of safe and affordable Subaru vehicles since the radio jingle was “Subaru…We’re going places in The South”…Over the years legions of loyal Kelly Subaru customers have come to appreciate the value of word-class build quality, industry-leading safety ratings, Symmetrical All-Wheel Drive, great performance and economy and exceptional value for the dollar. At Kelly Subaru we’re eager to make your Subaru ownership experience the best possible!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Jim Reynolds, Terry Kelly
My Kelly Subaru Suzuki reviewAs a walk in customer for a used vehicle I was given a sale price for a vehicle which was well above the advertised internet price (I was unaware of the internet price at the time of my visit). I was also told the Kelly Blue Book value for the car was greater than what is actually on the KBB web site.
The car was pretty much exactly what I was looking for and I did in fact purchase the vehicle. The car was advertised on the net for $10,995, the price I was given was $12,500. I’m not really disputing the price of the vehicle, what concerns me is the fact that I was lied to. The salesman, nor the dealer, never mentioned the on-line advertised price, he also told me the KBB value was $13,900 (in reality the Blue Book value is $11,195). I was also told Mr. Kelly (the dealer who was my first contact) had given me a price below the actual asking price, NOT TRUE.
The truth is, we like the car, a VW New Beetle. I’m just very disappointed with the fact the salesman lied to me not once, but twice.
Buyer beware! !