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I was traveling to see my parents in Iowa and my car started to act up
it was loosing power and would not run over 50 miles an hour. I got off
at Peru exit and ended up at JP Chevrolet. I was not familure with the area
so I just pulled into the first spot I could find. I walked into the service department
and was immediatly greeted by Steve and told him I was traveling and the problem
I was having with my car he immediatly pulled my car in to the service area and went to work on it. 30 min later he was back with my car and it was running great
and the part that blew my mind… He said No charge!!!!! It was a loose spark plug
wire. Thank you Steve you are the best!!!!!:)
Scott took very good care of my wife and I He found the exact vehicle we were
looking for and never tried to sell us something we did not want.
THANK YOU SCOTT!!!!!! MY WIFE LOVES THE NEW NISSAN
JIM
I have purchased 4 new vehicles from JP over the years and always feel like
I have been treated fairly . I am very happy and will continue to do business
at JP in the future. Thanks for all of your help Ron!!!! Your the best!!!!!
LB:D
They sell lemons and then do not want to do anything about it.
I was making the rounds to check out vans. Walked into JP and asked if they had any minivans for sale. I was taken to the back as “used vehicles are dealt with by this other fellow.” Ok, we went back and this salesman announced that he only deals with new vehicles. But he would help me anyway. I told him I could go up to $7000 for a used minivan. He asked how I would be paying and I said cash. He asked if I could finance part of it, and I said possibly. So he brings the manager in and we talk awhile. Then the salesman starts raving about this van that has dash gages that are on when the engine is on, “but don’t worry he will take care of it. Even new vehicles have gages on.”
He kept saying I could trust him. By now I had already decided not to deal with this place in any way, but I decided to stay and see more of their game. I started asking how much was the price, he kept evading. Finally he said let’s go and take a test drive. I said how much. So he trots back to the manager and comes back with figures on paper and it is $13,000 something. I pointed out that is far from $7000. He said I told him I could finance. Yes, I said, but the $7000. He said the manager probably didn’t understand so he would go and talk to him.
So he comes back and said well he had to do what the manager told him to do. While he was gone, a disgruntled customer said he bought a very expensive vehicle from them, it kept breaking down, gone through two or three batteries in a month. The nearest other dealer for this type of car is 50 miles away, so he is basically stuck. When he walked in the door, the receptionist said “You here AGAIN???”
I felt very dirty upon leaving this place. Not only did I have to go home and take a shower, I made my van take a shower too.