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The best dealer I have been to with a friendly staff and great Service Department. I would highly recommend them.
I tested the vehicle “ 2012 Acura RDX 5-Spd AT SH-AWD “ at Joe Rizza Acura 8150 W 159th St Orland Park, IL 60462 on 10/03 Monday, and then made decision to buy this car, Bill Kavalausaas from sales department signed the worksheet and approved to sell the 2012 Acura RDX 5-Spd AT SH-AWD. And asked us to come back to pick the vehicle on 10/8
Today around 9:30am 10/8, We went to Joe Rizza Acura to sign the paper work, we didn’t realize the paper work we signed, which they purposed to change to 2011 Acura RDX AT SH-AWD with the price of 2012 Acura RDX 5-Spd AT SH-AWD “ until we saw the vehicle, we argued with them, and showed worksheet with them, they ignored, We tried to call Bill to work out the issue, he refused to pick up the phone, we tried to talk with sales manager Mart Berry on the phone, he is very unprofessional,and said paper work has been done, nothing he can do. The whole sales looks like a cheating sales, we are still holding the worksheet with black and white shows sale ” 2012 Acura RDX 5-Spd AT SH-AWD” not ” 2011Acura RDX AT SH-AWD”
I advise everyone not go to Joe Rizza Acura, that is worest place to buy the car.