Heritage Lincoln, Inc., a Lincoln dealer in Syracuse, New York offers new Lincoln Cars, Trucks, SUVs and Crossovers online at www.heritagelincoln.com. Search for all new 2010 and 2011 Lincoln, including MKS, MKT, MKX, MKZ, Navigator, Town Car. Find your dream car from our Lincoln showroom of cars, trucks, SUVs and Crossovers or search our new Lincoln inventory to see what is on our lot, get new car pricing and free Lincoln price quotes. View our used car inventory, including our Certified pre-owned Lincoln vehicles.
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These guys were great. I was a little skeptical to go in and buy at first, cause of the recent comments and news. Wow what a turn around. I have never been treated so fairly at a car dealership in my life. I am one of those indecisive buyers who cant make up his mind. Working with Austin Fox was great. I changed my mind on vehicles several times and he was so helpful helping me find what was best. Love my 2011 Ford f-150. No pushing or force from this salesman. Once I got into finance everything went smooth. What a great place to shop. Id recommend Heritage Ford to be your first and only stop when buying a new or used vehicle. Don’t believe the hype. Tanks again Heritage Ford. Hope your sales staff enjoyed the doughnut gift basket I sent out. See you guys again soon. Justin Black
The dealer kept me informed and delivered the car I ordered on time and at the agreed upon price with no pressure.
The entire Heritage staff acted completely put out with each and every customer that walked into their service department (which was very few and now I know why they had so few customers). A gentlemen behind me was waiting to be helped, while the one guy sat in his chair and played funny emails and laughed. Then he got up passed the customer that was waiting and got a sip of water from the drinking fountain.
They then tried to charge me $100 for a diagnositc on the vehicle I did not ask for!! The clerk said she was sorry for not telling me they were going to do it, then when her supervisor came over she denied it and said she HAD told me she was going to run one and that I didn't want to pay for it now. What a bunch of BS!! Even the manager was rude to me! Saying, “well then just get her the hell out of here if she doesn't want to pay.” Run away from this place they are the worst! Rude, thieving, liars!!! It's truly too bad I was planning on setting up a corporate account with them to create repeat business for a fleet of cars. Idiots!
I have had the worst luck and servce at this dealership. I traded in and purchased a Used Ford F350 Diesel..I trusted there word that EVERYTHING was working. I asked 10 times if the 4×4 was good. I left feeling good and then it all went bad. On my initial drive home my truck Auto 4×4 didn’t work. Brughtit by on the folowwing weekend as I purchased it on a Saturday. The swore i workd..and only negotiated to me paying half to have them replaced. we then started feeling an odd hessitation from time to time when increasing speed on hills. We now knewthat the dealership would have said it all worked. I brought it to our mchanic and now it is in the shop with over 3200 of cost and it still may need more work. I am extremely angry with this dealership for seling me a used truck with many issues. DO NOT PURCHASE FROM THEM:mad:
These slimy less than human scum will take your money while slipping the knife between your ribs, all the while smiling and thanking you for your business. However, when you try to use the warranty they overcharge you for you will find it useless, as useless as the people themselves at this pitiful dealership. Avoid this place like the bird flu, nobody needs this kind of grief, dishonesty, lack of anything resembling human feelings or ethics. Theyre not even human.