Welcome to Gorman McCracken Volkswagen in Longview!
Our Longview Volkswagen dealership has been family-owned and operated for over 40 years, making Gorman McCracken VW the one of the most experienced car dealerships in Longview and East Texas. McCracken VW has low prices and a friendly staff which is why we were awarded the Longview Journals’ “Best Dealership in Texas” award. Our convenient location, just off Highway 80, near I-20, makes us a Tyler Volkswagen, Shreveport Volkswagen, Kilgore Volkswagen, and Marshall, TX Volkswagen area dealer. McCracken’s Longview, TX Volkswagen dealership does more than new & used Volkswagen sales and VW service & parts – we are a proud member of the local community, and donate to youth sports, Gold Tournaments, Special Olympics, and the American Heart Association.
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I had a scheduled appointment At 8:30 AM and made it on time (I live 2 hours away). Once reached there, the employee working there was not courteous and was talking to me as if I was a complete idiot and told me that I would have to wait until the afternoon before even getting serviced and no car or shuttle was available. What is the point of having a scheduled visit then:confused:? Then he tries to tell me that I should know better and was told this on the phone:mad:. Of which was false and how is he going to tell me that I should Know better. On top of this, he even cursed in front of me. So I ask for my keys and he then says there is a shuttle even though he said earlier the driver is not working today. I eventually got out of there before getting upset and will take my business to Moffitt Vw where they know how to treat a customer. This is a truly unprofessional and rude dealership and advise know one to go there unless they want to deal with this bs.