Francis Scott Key Audi in Frederick, MD treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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Ourisman Frederick is the reason car dealers are still considered to be the least respected and least trustworthy of all professions (even below politicians, if you can believe that)!
When I leased an A4 3 years ago, I was told by the salesman AND the manager that no disposition fee would be charged at the lease end, even if I did not get another Audi. I was told the same thing by another salesman a month before lease turn-in, then by a FOURTH employee when I turned my car in. I, of course, was then billed for a disposition fee. When I called Chris, the current sales manager, his excuses included: the sales people I talked with don’t understand “disposition fee”, they don’t know what’s in the contracts, they can’t speak on behalf of Audi, and, that I confused them into saying there’s no fee! Then he hung up on me.
Just because Audi’s are high-end cars, doesn’t mean their dealers have high integrity. Go to Rockville or Bethesda instead, and know you’re not being lied to.