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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Terrance
My Five Star Hyundai reviewI called five star with a concern on the spare tired that was sold to me inside my vehicle that i purchased from the warner robins Georgia store. I spoke with two associates that were very rude. then spoke with a “manager” by the name of PIERCE whom was very rude and spoke to me in a belittling manner, then on top of tht he hung the phone up in my face. I am grown and have a college education, i dont need a car salesman talking down to me about a mistake tht was made on thier behalf. Five star hyundai put a spare tire in my car that didnt even fit my vehicle, and i had no jacking system in the car either. Both items ur salesman claim to include and check on every vehicle. The customer service sucks!!!! makes me want to return my vehicle all together and not deal with them at all!! i will definelty let it be known how rude your manager Pierce is and i definetly will never recommend anyone purchase frm tht location. Pierce claims he is new management thie,, so i suggest u clean house again and find someone with better people skills and management skills because he is turning your store in wrong direction with his salty attitude. I will NEVER RECOMMEND THIS LOCATION….and the “manager” Pierce, u need to work on your customer service skills because for you to be in tht position, your skills are horrible. learn how to deal with customer concerns, or u should be on the floor your self selling cars or in the back detailing the cars….VERY UPSET CUSTOMER.