Elhart Automotive and Pre-Owned Cars have been serving Holland, Grand Rapids, Muskegon, Lansing and Kalamazoo
MI. When you visit our Holland, Michigan new and used car dealership your
satisfaction is our primary concern. If you value low prices and variety of
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
My Elhart Dodge reviewI bought a used Ford Focus from Elhart and was told that in purchasing the GAP insurance, my vehicle would ABSOLUTELY be covered IN FULL should anything happen to my car. Low and behold, I was hit by a semi 5 months later coming home from nursing clinicals and guess what, GAP didn’t cover my car in full. In fact, after realizing I still owed a balance and calling the finance dept at Elhart to help me get this situation handled, which they said they did, I still got a statement from the finance company stating I still owed $1600.00. I have called Elhart and the Gap company they work with, CSI, numerous times and they basically blame each other for the balance I am stuck with (CSI says I was sold an overpriced car, Elhart basically said they have done everything they could do). Still a year and a half later, a balance is owed and I guess my next step is to call the Michigan Car Insurance Commissioner and the better business bureau, maybe even to see if I have any legal recourse.
Signed,
Extremely Frustrated:mad: