Welcome to Duncan Hyundai, your Christiansburg Hyundai dealer. Our Hyundai store near Blacksburg offers a collection of both new and used Hyundai cars and SUVs. View our inventory and test drive a new Hyundai Accent, Elantra, Sonata, Genesis, Santa Fe or new 2011 Hyundai Equus today. Duncan Hyundai has always provided excellent customer care as your Hyundai new car and used car dealer in Christiansburg, VA. Our location can be reached for ordering parts or to make a service appointment. Check out the hours and directions page or contact us to see exactly how Duncan Hyundai can be your Roanoke and Blacksburg Hyundai dealer. Come and discover the Duncan difference!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Brad West
My Duncan Automotive Network Duncan Hyundai reviewWe stopped by Duncan on an impulse, but had our dog with us. Brad offered to let us each test drive the car while the other waited with the pup. Brad also got some water for him. They were naturally interested in our business, but were low-pressure, relaxed, and informative. They offered to let us take the car for the day to try it out.
We came back to Duncan after trying several other dealers. We actually decided to buy from Duncan before we had decided on a car because of their courtesy. Their prices are also as good as you can find. They won’t negotiate on price, but they set their no-haggle prices right at what Edmunds suggests.
They also worked with us on financing.
They offered to let us take another for an entire day if we liked. When we bought it we knew a part needed to be replaced, so they offered to give us a free loaner when we brought it in.
One thing I was a bit disappointed in was the lack of care by their detailers. When we brought the car back for the part replacement and for some detailing, whoever did it did not do a very good job. We still had some gunk on the flange around the hand-brake, and near the hinges on the center console. Actually no visible signs of any detail work of any kind, to be honest. One expects the dash to at least be Armor-All’ed.
They also did not have any floor mats or even nozzle caps for the tires.
But these are minor complaints next to the price, service, and courtesy we received. We are already planning on buying our next car (hopefully several years away), since they actually made it a pleasant experience.
OK so this damn website posted all threes when I meant other scores entirely.
Pricing: 5
Honesty: 4
Questions: 4
Financing: 5
Greeting: 5
Time: 4
Promises: 3
Treated: 4