We hope this is forwarded to the owner of Asheville Ford so you know what conscientious people you have working for you.
We are writing to commend your service staff for the assistance they gave us on Saturday, May 21.
We were traveling from the Outer Banks to our home in Memphis, TN. We stopped for gas at the BP station just north of your dealership. When we tried restarting the car, the battery was completely dead. The manager at the BP tried jumping it for us but nothing happened. We noticed your dealership and called to see if the service department was opened. Thank goodness for us, it was.