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As a single Mom of two Angels. It’s hard to find value for your hard earned money. You truly have to shop for every value you can find. Unfortunately when it comes to car dealers, it’s like tying to find a needle in a hay stack. I went to a couple of places, but felt as either they didn’t care, or just understand my needs and concerns. I’m my kids only parent and provider. I need to worry about safety, comfort, yet still staying within my budget. Honestly I was rather pessimistic about going to Dream cars Credit. But they really, really surprised me. Mr. Juan Herrea gets it! He truly gets it! he worked with in my budget, while meeting me concerns for safety and reliability. I didn’t feel like I was just a sale. I’m so happy I made the trip out to Dream Cars Credit. Please if you need a car, go see Juan. He’ll take care of you. :p
Shopping for a car can be rather intimidating. Especially when they start looking into your credit history. But Juan at Dream Car Credit was just amazing. He made me feel comfortable and at ease. He also made sure I got the car that best suits my needs. My “new to me” 2006 Ford Explorer is wonderful. I’m sending all my friends to Dream Car Credit to see Juan. Thanks Guys.
Did you ever have one of those days? Kids wouldn’t get ready. Dog decided to have a accident in the living room. and you forgot to take out the trash. Needless to say it was a very rough morning. So I was less then optimistic about looking at cars that day. Well after going to a few dealerships I was starting to think maybe I should just craw back into bed and call it a day. But I really needed a car so I made to trip out to Dream cars credit. I’m glad I did! Juan made everything seem ok. Quite possibly the easiest part of my day. He listened to my needs, (and to me vent a little as well). But more importantly he didn’t try to force something on me I didn’t need. I love my Saturn! Juan was just wonderful. He may not be able to get my kids dressed, house train the dog or take out the trash for me. But he can sell me a car any day. Thanks again Juan.
Juan and Lee were amazing! they were really helpful. Even though both helped, I didn’t feel like a was being double teamed. I love my truck, and so does my family. thanks guys ya’ll were awesome!
Juan Herrera was pleasant and made this whole adventure easy. I’m always nervous when making a purchase this large. But Juan just put me at ease. I got the vehicle i wanted at a fair price. Thank you very much Juan.
Juan and Derrick, were awesome! they helped me find a fantastic truck. I really, really love my truck. I was very impressed with the pricing. Mr. Herrera really seem to look for the best possible deal. I’m completely happy with how things turned out. I got a great price, on a great truck, from two great guys! What more could a girl ask for! Thanks guys, you rock!
Go see Juan! Go see Juan! Go see Juan! Mr. Juan Herrera was wonderfully helpful. Answering all my questions and even putting up with my picky nature! I love my Acura! Juan just made the whole experience easy and enjoyable. Dream Cars your very lucky to have Juan as a salesman. I’m going to send all my friends to him.
I couldn’t of asked for a better experience. Juan’s charming persona put me at ease. He took the time to find what I felt was the right car for me. And let me tell you, I look good in my car! Thanks Juan!
I was so nervous about buying a car. But Mr Herrera put me at ease. He took the time and answered all my questions. Never losing patience, (boy did i have a lot of questions). The next car i buy, he will be the first person i call. Thanks Juan:)
Great service. Very polite people..
Had a great experience with these guys! I bought my last car from a major dealer and I’ll never repeat the experience. I’m in sales so the pressure to buy is completely normal to me and they did not push. Todd listened to what I needed and exceeded my expectations. My only issue is that I’m having to do a brake job two months after buying but with what I paid for the car it’s a small, small issue. Thanks Dream Cars!
This was awesome…. first of all, I found the car I wanted, Juan helped me look at all of the cars that I told him I would like, helped me narrow down to the best choice for me… they were SO patient working with me and my insurance company so that I could get something safe and that the insurance company would go with…. Juan was awesome!
I visited Dream Cars because I liked the variety of cars and prices that I saw on the website. I was greeted very nicely by Mr. Herrera and he was nice through the whole process and actually seemed to be listening to me, not my usual experience with anyone in sales. He didn’t put a lot of pressure on me for the vehicles that I said I wasn’t interested in and didn’t push me into anything that I knew I couldn’t afford. He walked me through the inventory that fit into what I told him I wanted, not the other way around…. so now I’m cruising in my Camry.. not really a hot car, but it’s mine and I can still afford to eat.
Deal was difficult at best and one week after purchase there was a major issue with the car. They will not repair the vehicle but they did however offer to buy it back and sale us a new one. Interpretation, they were not willing to repair the car for us but they were willing to repair it and resale it!?! Not likely, some other unsuspecting soul would have bought the same broken vehicle.
Dear Monkied,
I am sorry that you had a problem with a vehicle we sold you. We try very hard to make sure we only sell top notch vehicles. But once in a while we goof and a problem gets through. Not many car dealers will offer to buy a car back after a week, but we will because 1.) It doesn’t happen often and 2.) We sincerely want to have happy clients. Also rest assured we would not knowingly sell a vehicle with problems to you or anyone else. In many cases we have recourse with the dealers and finance companies we buy from to get problems fixed. But sometimes this takes time and we don’t want one of our clients being caught in the middle of it waiting for their vehicle to be repaired. So we try to do what will ulitimately be best for our client. But again, I apologize for any inconvenience our goof up caused you.
Scott Elder – President, Dream Cars Credit
We enjoyed the professionalism, courtesy and friendliness of everyone with whom we had dealings. We will look to Dream Cars any time we need a vehicle!
At the end of 2009, I got approved for a loan at Dream Cars Credit. I was interested in 3 specific vehicles – a Mercedes, a Lexus, and a Land Rover. I was assured before driving all the way out there that the cars were on the lot. I got there and NONE of the cars were there! All had been sold. They tried to push me into buying a Pontiac or a Chrysler and became rude when I wasn’t interested. I should have learned my lesson, but…
On April 27, 2010 I found a Lexus and a BMW I liked there and applied for credit. I was approved but they refused to tell me for how much or any terms until I physically brought in my paycheck stubs. I emailed them and asked to be provided some terms. Email wasn’t good enough, they wanted me to come in. They did however provide some basic terms, such as 0-10% down, etc depending on the car. I was somewhat satisfied so I again drove all the way down there and fought traffic. I get there and they tell me I am approved for $10,000 or less and $1,500 down. They KNEW I was looking at $20,000 cars and didn’t’t need a paycheck stub to know they wouldn’t approve me for it! They already had all my pay info and ran credit, but they instead chose to lie to me and get me down there. I walked out this time and WILL NOT be back. I recommend every stay away from this place. They are liars and scams and will do nothing but waste your time and gas.
Dear Mike,
My name is Scott Elder, President of Dream Cars Credit and I am sorry we didn’t live up to your expectations. I have looked in to what happened in your situation. As you know, you have some significant credit issues (large mortgage deficiency, foreclosure, multiple credit card charge-offs, etc.) You applied with us online and we utilized our Approval Geyser system to obtain you a preliminary approval with a Bank. Jennifer gave you that information on the phone and asked you to bring your latest paystub in to finalize the exact terms. When you came in with your paystub, you were presented an approval within 15 minutes for a $10,000 loan with $1500 down. We have great bank financing solutions that allow us to help people in your situation, but the terms are highly dependent on your proof of income. That’s why in some cases banks want to see pay stubs before finalizing terms. From what I understand you walked out and left after they presented the approval. We could have obtained a higher amount financed with some additional down payment, but we never had that opportunity. I think you were looking for a zero down loan. We do sell $20,000 vehicles with no money down all the time. But with your credit situation, our banks will require a down payment. 9 out of 10 dealerships would just tell you your loan has been declined and brush you out the door as fast as possible. But we specialize in helping people in your situation get a vehicle and re-establish their credit. If anyone at our dealership led you to believe you would be approved under different terms before you came in, please accept my sincere apology. We have had a meeting internally and re-emphasized how important it is we give our clients the most accurate information we have at all times.
The Bait…First they tell you that your approved over the phone. We were told we were approved for $12,000 with $500.00 down on 4/29/10. It was closing time so we were asked to fax our check stub in the morning 4/30/10 and pick a time to go in and do the paper work we picked 5pm on 4/30/10 got there at 4:59 our salesman was nowhere to be found so we waited…waited & waited he finally gets there past our scheduled meet time. He then tells us we are approved for half of what was told over the phone and need more money down. We told him we could only do the 500 dn said he had to go talk to his Mgr. came back and said we needed to give more down,we said no again and said he had to go talk to his manager again comes back and says he can put us in a suburban with over 200,000 miles in it just so they didnt have to give us the steak dinner either! They are a waste of time and con-men.
Look, we are good honest ppl who trusted and fell for a car salesmans lie:mad:. If you want to hear everything that took place just ask and i’ll be happy to tell you from beginning to end! Just warning you before you waste your time going to this car lot!!
Dear Romo,
I am sorry for your bad experience. I promise that what you describe is not how we operate our business. Our sales consultant definitely goofed up on this one. We have reviewed this scenario with him and the rest of our team to try to make sure it doesn’t happen again. I want to thank you for pointing out the problem and we will strive to make sure it does not happen to anyone else.
Scott Elder – President, Dream Cars Credit
Jesus Campos is a GREAT salesman! I will refer a friend to Dream Cars Credit.
I have been searching for a specific vehicle that was an acura tl. Upon arrival at dream cars credit I was verry greated with courtesy and respect by Juan Herrera he was verry helpful in letting me decide what was wright for me. I had severral choices as to what type of car I wanted, I can honestly say that when it came to Juan selling me a car i had the final choice. I would most definetally come back to him and purchase a car from him because he offerede the type of deal and car I wanted He is most definatlly the man to go to. I have never heard of drem cars credit before because I am not from this state where I come from sales men thend not to be as friendly and respectfull like they are at dream cars credit especially Juan because he will work you. So come see Juan for a great deal.
I was greeted by Juan Herrera and he was GREAT! No persure from Mr Herrera to purchase a car but kepy me very interetsed. I purchased a 2004 BMW 545i and I am very happy with my purchase. Thanks Juan and keep that great smile and adittude!
Todd helped me get into an awesome BMW at an affordable price. will definetely go back next time im in the market for another vehical. thanx man
Came in and left with a 2006 Tiburon. Very helpful staff and also very patient. Renee worked on getting me the right terms for over two days. The only downside was that the Tiburon came with only one key.:(
Alex and Renee’ made our car buying experience easy and simple. We came in from out of the area and we were able to buy the exact vehicle we saw online. They both stayed late for us, working around our schedule.
Jesus made the experience painless. He’s extremely knowledgeable and a great guy to work with. I would highly recommend that you see him for you next vehicle purchase.
THANKS REALLY AND TRULY GOES OUT TO JESUS CAMPOS FOR WORKING DILIGENTLY IN GETTING MY DREAM CAR FINANCE. HE DID NOT GIVE UP ON ME AS A CUSTOMER. I WILL 100% REFER THIS DEALERSHIP TO FRIENDS AND FAMILY.
The sales associate was very helpful and met all of my needs! :p
Outstanding service and sales professionals. This group of sales folks epitimize that of the customer oriententated sales of days gone by; no pressure, customer service with a smile. They were able to meet and beat expectations in finance as well as total sales. Dream Cars Credit comes highly recommed, and I know I will be a returning customer.
A. Arthur
Dream Cars Credit really lives up to it’s name!! We were in and out within 4 hours with “MY” Dream Car!! I appreciated the honesty no pressure sales tactic of my salesman. Everyone was very helpful and freindly. I would definitely recommend them to my friends and family. They are AWESOME!! Expect the best service when you go there…give them a try I promise you won’t be sorry.:D
Initially I walked into look,
however, with the price and willingness to work with me I left a very happy customer! I would recommend dreamcarscredit and jesus very highly. Jesus didnt sell me, he helped me.
repeat customer,
Elizabeth Kocillari;)
Elizabeth,
I am glad to hear about your great experience with Jesus at Dream Cars Credit! Congratulations on the new purchase and thank you for choosing Dream Cars Credit. 🙂
My wife had been talking to Renee’ for a few weeks and when we finally came in from out of town to finalize the deal, Renee’ honored everything he had promised. Very professional as well.
Elliot,
Hope you are enjoying the Beetle! We are always glad to hear about your car buying experience. Thank you for choosing Dream Cars Credit!
Michelle
Renee went out of his way to accomodate my schedule and my concerns. He answered all my questions about the car and financing. I will definitely recommend my friends and associates to Renee at Dream Cars Credit. Thanks for all your help!:)
I searched autotrader left and right. I knew what my price range was. Renee and the guys at Dream Cars made everything quick and simple.
Yes, I would recommend this dealership. For some reason, it posted as no and I can’t correct it.
Yes, I would recommend this dealership. For some reason, it posted as no and I can’t correct it.
Todd was a great guy. Very patient and made the experience worthwhile. Will definitely buy again from Dream Cars of Austin. Just bought a BMW 5 series and thought the experience was awesome.
Thanks Todd!
-Matt
We bought a 2006 Nissan Armada with no pressure at all from the sales reps. They were willing to work with us to where we wanted to be for what vehicle we wanted. Great selection of vehicles at low prices. Very polite and honest sales crew looking to satisfy customers. We highly recommend this dealership to anyone. Thank you Dream Cars Credit!!!
I purchased a 2007 Ford Fusion which is great! I want to thank Kelly Lewis for all his help in getting this car. I will recommend you as a sales person and Dream Cars Credit as the dealership to other people.
Thanks again for your help!
Martina:)
I used my own finance it was soo easy i love my new car thank u T.O. fo rall your hard work!!!!!!!:D
My preference is always to apply and deal online instead of spending hours at a car lot, so I was reluctant to go in to Dream Cars to complete my application. But, this was my dream car (yes!) so I went. Rene met us in the parking lot, all of the staff were extremely cordial, I was not made to feel like I would have to settle because of my credit. Before I knew it, John was thoroughly explaining my loan documents and I was driving home in my new car! I’m going to recommend Dream Cars to everyone I know who is looking for a car
Our visit to Dream Cars was nothing but the best from our sales person. When we came in and viewed the car selection Renee answered all our questions and helped us out very much! We came in the on a Dec. 7th and drove off with our car the same day! I recommend Dream Cars to anyone looking for wonderful and friendly service! Thanks Dream Cars!
My husband and I walked in and told them what car we wanted with in a few hours we were driving off w/ the car that we wanted no hassle!! The sale person (Renee) didnt try to put us in a different car, he was very honest and upfront with us and we really appreciated that!!!:D They also have beautiful luxury cars here i recommenend this place to everyone i know!!
My name is Francesca and I bought a car from these guys yesterday. I’m not sure what the deal is with some of these negative comments. I will say that every situation is different and I can only tell you about mine.
I am EXTREMELY happy with my purchase and realationship with Dream Cars Credit!! Being a female made me feel like I wouldn’t be taken seriously. I’m a single mom with two girls (after having gone through a divorce) so that didn’t exactly put me in the “qualify” category. I even had a repo from a few years back due to the divorce. Seeing as how my credit score isn’t so hot right now, I was very fortunate that Dream Cars helped me out the way they did. They took me seriously and treated me like “one of the guys”. They were able to take my (old 2002 Galant) for a trade and put me in a 2007 Volvo that runs great!! I didn’t have to pay a cent down and I got a better interest rate (almost half of what Drive Time charged me).
I honestly didn’t think I’d walk out of there with a car other than what I drove there in, but they made it happen for me. My girls love our new car! We drove around for a while enjoying the sunroof and 6 CD changer. It’s such a step up from my “old” car. I’ve even got a warranty and GAP coverage (which I recommend for anyone who doesn’t want to find out the hard way what it’s like to be without). Feel free to email me with any questions if you don’t belive me. ([email protected])
Thanks Renee’ and Alex! You guys are great!
I was attempting to purchase a car from Dream Cars. Mind you I have less than perfect credit after a divorce. I had 3500.00 for a down payment and was told “We can make it happen & your payments will not be sky high”. Gave them an itemized list including my monthly expenses and made it very clear to them that I have a strict budget (full time mom, full time employee, part time student). I picked a car, was told that “we can make it happen & should have no problem with your price range”. This did not happen and I was given the run around. My original salesman was Troy and he was busy with customers when I went in for a second appointment. This is when I met Rene. He was AWFUL!!!!! He was very short with me, and was more interested in getting out of work than helping me. Troy again came back and helped me and was there with me until 8:30 that night…..He still could not make it happen. Do not waste your time here. They are con artist and try to screw women over.
For some reason my previous posting states that I would recommend this dealership and it says yes….That was incorrect.
:):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):)
David Richards …GM of Dream Cars has taken responsibility himself to
rectify the situation!b He is going to honor what was originally told
to us! It takes alot for a gm to call back in a few hours and even more
to make things right! Thank you David! I really appreciate what you are
doing for us! I definatley would recommend dealing with David! He is
even throwing in a free tank of gas!!!!
We came back to Dream Cars after talking to David and he did work everything out for us!!!! We appreciate the honesty and making good on the original offer!!! Thank you so much!! We are very excited abut our new Bug! Todd was great too and everyone treated us awsome today!!! Thanks again!!!!
I love my new acura tl –that T.O. sold me and my wife, he lowered my pmts 180 less a month than what i was paying offset a few pmts and i got the dream car i wanted…Thanks to all involved for a great job.!!!!!:)
TODD OPPENHEIM TREATED ME WITH THE RESPECT I DESERVED I DROPED MY APPLICATION OFF AND THEN PICKED UP MY NEW TORRENT THE NEXT DAY I WAS BUSY AND HE DIDNT TRY HOLDING ME UP HE WORKED W THE BANKS TO GET ME THE BEST DEAL WITHIN MY BUDGET, THANKS TO ALL AT DREAM CARS.:)
T O is the greatest salesman in the whole wide world honest.;):cool:
:devil(
Todd treated me well and did all that he could to get me into a car that was in my price range. He even went so far as to find me a great insurance rate. I would definately recomend Dream Cars for people with less than perfect credit and Todd to people who wish to be treated like a person not a dollar.
I wasn’t sure about a dealership that I found on Craigslist, but after talking to your staff, I found out you all are very honest and have good ethical values. You gave me a fair price, strived to include a warranty and made sure I wasn’t getting myself in any upside-down situation.
I was initially nervous before I got to the dealership but after arriving, I was quickly reassured that there was nothing to worry about. From picking out my car to talking through the buying process, every concern I had was addressed. My whole experience at Dream Cars Credit was definitely more than I expected! 🙂
Thanks!! Great review, by the way! 😉
Called them on a Wednesday when i talked to a sales rep named “Eddie”. Eddie seemed like a straight forward kind of guy, which i like. We discussed a time to meet (a Friday at 4ish) and I live 20 miles from the location of this dealership.When I get there I am literraly dumped to another sales rep because my sales rep was “with a client”. So I had to start all over new, explaining my situation to this new guy who they called “Turkey”, probably because he sucked at his job so badly. I knew the car i wanted, test drove it, like it, worked numbers out, and when it came to the financing…which Dream cars credits whole thing is get approved or they give you a steak dinner, YIPPIE. So obviously for me to drive out there I was told by Eddie i was approved and good to go. Turkey on the other hand after an hour of seriously talking to his manager / jerking off or laying a deuce. I dont know what he was doing but seriously I could have done his job for him in a quarter of the time. He also managed to pull all the wonderful car sales man tactics, which failed. (paper with 4 squares, each square filled with APR, Downpayment, monthly Payment, and Sales price). He also asked what kind of monthly payements I could afford “because the bank needed to know”. And asked me several times what my hourly wage was, well several times i mentioned what my monthly salary was, so he was upto no good. My girlfriend was also with me, and she mentioned to me she felt very threatened there. Was getting strange looks, and was getting very uncomfortable. After all this, He comes back informs me that I was denied the financing from the bank all together. Completely strange, so I tell him i need to talk to Eddie, well eddie is ‘still with a client’. I call eddie 30 minutes after i leave the place and he informs me he will call me back with more details and try to work something out. Well obviously as you all know a ‘call-back’ from a dealer when they know they arnt going to get any money out of you is like praying for rain in Texas. So i write them a nasty email and call eddie back 3 more times over a week, no response on his phone and no call back. So overall, my experience there was a waste of 2 hours or so and an addition 2 hours in rush hour friday traffic, which my car doesnt handle very well, hints why i was trying to buy a car
the markings should not be that high
Gave them a 2 for price, everything else a 0