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Went there to look into purchasing a car. And Phil the car salesman was very rude to me and a friend after our test drive. I told him the issue incountered while out. And then he asked if I would like to go and run the numbers. I told him I would love to after he fixes those issues. He proceeded to storm off and take the vehicle back to the service area and then when he returned told me that I didn’t know what I was speaking about and walked away.. Poor salesmanship. Guy was a complete jerk to put it nicely.
Thrifty car sales sold us a chevy aveo with a recall and a bent left rear tire the mechanic bent our door pannel to fix a messed up lock and broke the door pannel now waiting to get that in to be repaired. Dont buy a car here iregret it now stuck with my mistake.
***BUYER BEWARE – THEY ARE LIARS!*** Initially, our experience was good. We liked the salesman (Ray). He ran our credit yesterday, and he called us today to tell us that our credit was good and that our income was great. It wasn’t until it came to us agreeing on a price that everything changed. THE UNPROFESSIONAL AND UNFAIR MANAGER (MIKE) IS THE PROBLEM!! The sticker price on the SUV that we wanted was over $9,000; however, the price on-line was listed under $8,000. The salesman seemed surprised at the $7,995 price that Thrifty Auto Sales posted on their website. He stated the on-line price was only to generate interest (or something along those lines – I cannot recall his exact wording). They didn’t seem to want to honor their on-line price, even though we would’ve been justified to negotiate them down by at least $1,000 less because the tires needed to be replaced ASAP, which would cost about $1,000, and the vehicle needed some cosmetic repairs that would most likely cost over $1,000. We didn’t even get the chance to discuss those issues, as the salesman had a difficult time getting his manager to give us a fair price. They wanted to charge us $350 per month for 48 months plus $1,000 cash down, which would make the total cost of the vehicle $17,800. The Kelley Blue Book price for the SUV was listed as $8,260. However, the CarFax website for this specific vehicle stated it was worth $300 less than the blue book value due to the information available for this vehicle on their report. The manager came out of his cubicle to show us the N.A.D.A. Black Book price of $11,500 (that must have been if the SUV was in excellent condition, but it was in good or fair condition). He continued by telling us that the blue book value meant nothing to them. What was most upsetting to me was the manager’s attitude! He was completely unreasonable, raised his voice to us, and talked down to us when he changed his story and mentioned that we have bad credit. How can that be when they already did the credit check and told us that our credit was good? I responded by saying that if they want to make us pay twice as much as the on-line price, then maybe we should go somewhere else. At that point, the manager threw his papers in the air and yelled to us “Well, go then!” Obviously, the on-line price is a downright lie. Dealing with deceitful car salesmen is neither new nor surprising to me, although the manager’s unprofessional outburst was shocking and completely unacceptable! After we came home, not understanding why someone would be so hateful to us for trying to have them honor their on-line price, we read many reviews from various websites by several people saying that Mike (the manager) has an anger management issue. Many people had worse stories than ours. A lot of reviews mentioned how Mike yelled and cussed at them for simply asking a question. Hopefully, others will read these negative reviews and be saved from being scammed by paying twice as much than a car is worth and be spared from Manager Mike’s verbal abuse.
What a joke of dealership. This place is full of unprofessional jerks that cross the line and should be back in prison where they belong. If they can’t make the sale they shout and curse at you and throw you the middle finger. Women do NOT go by yourselves. It is worse than a construction site. Tony West the owner of this low life white trash dealership just condones their actions. I gave him a call and he said “what you want from me? You not getting money! I said what? I never asked for any money. He didn’t want to hear what losers he had working for him. HE was a scumbag himself. It is why people stereotype used car dealer’s. Stay away!!!!!
What a joke of dealership. This place is full of unprofessional jerks that cross the line and should be back in prison where they belong. If they can’t make the sale they shout and curse at you and throw you the middle finger. Women do NOT go by yourselves. It is worse than a construction site. Tony West the owner of this low life white trash dealership just condones their actions. I gave him a call and he said “what you want from me? You not getting money! I said what? I never asked for any money. He didn’t want to hear what losers he had working for him. I was a scumbag himself. It is why people stereotype used car dealer’s. Stay away!!!!!
bring a lawyer and a good mechanic when shopping here every car had body repair on it
My husband and I came in to check out one of their cars and we made our decision to get one we went ahead and filled out all the paper work everything said and done we drove off the lot with our new car. a couple hours later we got a phone call from them freaking out saying that we had to give the car back cause we weren’t approved. they were acting like it was our fault when they didn’t just do there job! My husband was on the phone With Robert and Robert was screaming and yelling at him and was hanging up on my husband! We even decided to buy the car out right and they wanted to charge us a couple thousand extra! They agreed for us to take the car back in the morning. they ended up turning off the gps on the car so we couldn’t go anywhere My daughter was late going to school We ended up having to walk, my husband was trying to get them to turn the gps on to get the car back and they told them he was sol! these people shouldn’t be and business! this whole time my husband was trying to get ahold of the general manager they wouldn’t let him talk to him kept in giving him excuses!
I am so thrilled with the service I got from my sales man Fred. He made me feel like he cared about me as a person and not just someone buying the car. He spent a lot of effort getting me the financing and has gone above and beyond.
I got my car from the dealer ship on Harn and US 19. He said I was the 1st person to buy a car as they had just opened. I will tell everyone how great he and the rest of Thrifty treated me. Thank you