Welcome to Dobbs Nissan
and thank you for visiting us online. Our showroom is located at 4140 Hacks Cross Road and we look forward to helping you however you would like.
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2009
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Vehicle make
Maxima
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Service Technician
Greg
My Dobbs Nissan reviewI had my car towed to Dobbs Nissan expecting to have to have the alternator replaced. I was told at autozone that my alternator was bad. Greg had my car checked and it turns out that I only needed a battery. Greg saved me a lot of money and now I won’t go anywhere else.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2010
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Vehicle make
Armada
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Service Technician
Greg
My Dobbs Nissan reviewWhenever I need to take my car in for service I call Greg Tyler. He works me in and gets me back on the road quickly. The service department at Dobbs Nissan is great. Greg is always courteous and the facility is very nice.
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2010
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Vehicle make
Altima
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Service Technician
Greg
My Dobbs Nissan reviewI took my Altima in with a tire that had a blow out. I was expecting to have to buy a tire, but my service guy, Greg Tyler, found out that I had a warranty on my tire. He replaced the tire under my warranty and had me on my way in less than an hour. Great service guys!!
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2012
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Vehicle make
Nissan
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Service Technician
Shannon / john
My Dobbs Nissan reviewI came in from out out town and had my car serviced. The experience was wonderful and these two guys were very helpful and the customer service was great. I got right in and didnt wait very long at all! I would highly recommend this service department m dealership to anyone.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2012
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Vehicle make
Sentra Special Edition
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Service Technician
Shannon
My Dobbs Nissan reviewI just want to say that I was treated wonderful at Dobbs Nissan. They have a great young man name Shannon Webb that went out of his way to make sure I was take very good care of! This is the way I want to be treated everywhere I go and would highly recommend Dobbs Nissan!
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2006
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Vehicle make
Nissan
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Service Technician
Shannon
My Dobbs Nissan reviewI bought my car at Dobbs Nissan & my salesman was Shannon Webb & I had a great experience. I recently had my car serviced & Shannon was my service advisor. I was very happy to see he would be helping me. I was not surprised that he gave me the same attention & great service as when I purchased my car. I will definitely be taking my car to Dobbs Nissan for all my car services.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Greg Tyler
My Dobbs Nissan reviewI have been getting my Xterra serviced at Dobbs for several years now. It is not the dealership that I bought from, but I like working with Dobbs. I have taken my vehicle to Greg Tyler for several years. He is very professional, courteous, and efficient. He keeps me updated on my vehicles progress as it is worked on. There have been times when I had emergencies and one call to Greg it all it took. Greg always says bring it in. I have worked with the public for over 30 years and customer service is key in any business. Greg Tyler certainly has customer service as his priority and it shows. You have a great asset in Grey at Dobbs Nissan.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2006
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Vehicle make
Toyota
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Service Technician
Greg Tyler
My Dobbs Nissan reviewI used to take my Toyota to the Toyota dealer for maintenance, but my service person, Greg Tyler, moved to Dobbs Nissan. I could not find another Toyota service person to do the job right, so now I have my SUV serviced at Dobbs Nissan. Mr. Tyler always takes care of everything without taking advantage of me!
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2009
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Vehicle make
CUBE
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Service Technician
Greg
My Dobbs Nissan reviewI took my car to Greg Tyler at Dobbs Nissan to have my door lock repaired. My car was just out of warranty and Greg contacted Nissan and got my door lock repaired under warranty. This is just one of many reasons why I take my car to Dobbs Nissans.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Greg Tyler
My Dobbs Nissan reviewMy husband and I took my car in for service on a Saturday morning and the service department was very busy. I did not have an appointment and was dreading a long wait. The service rep Greg Tyler was very friendly and offered a shuttle ride to Cracker Barrel across the street. We went and had a nice breakfast and before we were finished eating, Greg called and let us know that my car was ready. He even sent the shuttle to pick us up. I was truly impressed and will continue to be a Dobbs Nissan customer.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2008
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Vehicle make
maxima
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Service Technician
Mark
My Dobbs Nissan reviewMark Lowry has been our service rep since we bought our Nissan in 2008. He has always gone out of his way to take care of us and is an excellent representative of your corporation. We trust and rely on Mark’s expertise and thank him for always being there.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2012
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Vehicle make
Nissan Altima
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Service Technician
Mark
My Dobbs Nissan reviewIve had my service done at Dobbs Nissan for the past year & a half even when I had my Jeep. When I go in for service everyone is always friendly & it is extremly fast. Mark Lowry has alway been very curtious & answered all my questions. I actually was meeting a friend up there for her to look at a new (to her) vehicle & she ended up buying one.
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2006
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Vehicle make
Murano
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Service Technician
Mark Lowry
My Dobbs Nissan reviewI’ve always been apprehensive ab taking my car to get serviced/repaired bc i’ve had such horrible experiences. However, my experience at Dobbs Nissan with Mark Lowry was a 180-degree turn around! He was polite, friendly, very knowledgeable, and honest!! He explained in detail to me what was wrong and went over all my options for repair, and explained it in a way that I could understand! Even though i had to spend a little money, Mark made the whole experience tolerable and I left feeling 100% confident in the repair and worry free when it comes to my car! I’ve already told several friends and co-workers where they need to go and who they need to see when getting their car serviced/repaired!
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mark
My Dobbs Nissan reviewI recently had work done on my 2011 Frontier. I purchased a Nismo cold air intake through Nissan and a set of nerf bars through Amazon. The parts ordered from Nissan took a little while to get shipped to the dealership, but I was told that in advance. As soon as the parts arrived I was called and told to bring in my truck. The total time of the work was maybe 2-2.5 hours. I went back to get my truck and it looked great and ran great. Excellent work!
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Vehicle serviced for
Accessory Installation
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2003
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Vehicle make
Titan
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Service Technician
Mark
My Dobbs Nissan review6-15-12 the service writer Mark seemed to be irritated from the start, I was treated with so much rudeness and hostility by him that a mgr came out to observe an then came over to say how sorry he was and that Mark was just like that and I should just ignore him and not think badly of the dealership, then the parts guy did the same and was very understanding. However Mark actually coat the dealership a sale this week, I was going to trade my Titan in for a new one next week, now Ill be going back to another dealership, maybe wolfchase or savannah, both know me by name and how many autos I have purchased and have never been anything but pleasant and professional. Mark should get the chip off his shoulder and remember that the cash flow that feeds the dealership that pays him each week comes from the guest pockets. And there are way to many choices of dealerships to let ego cost u buisness.
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Vehicle serviced for
Accessory Installation
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2006
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Vehicle make
Titan
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Service Technician
Mark
My Dobbs Nissan review6-15-12 the service writer Mark seemed to be irritated from the start, I was treated with so much rudeness and hostility by him that a mgr came out to observe an then came over to say how sorry he was and that Mark was just like that and I should just ignore hom and not think badly if the dealership, then the parts guy did the same and was very understanding. However Mark actually coat the dealership a sale this week, I was going to trade my Titan in for a new one next week, now Ill be going back to another dealership, maybe wolfchase or savannah, both know me by name and how many autos i have purchased and have never been anything but pleasant and professional. Mark should get the chip off hos shoulder and remember that the cash flow that feeds the dealership that pays him each week comes from the guest pockets. And there are way to many choices of dealerships to let ego cost u buisness.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jim "Tank"
My Dobbs Nissan reviewMy husband and I had been shopping around for a Nissan Murano for over two years. When we were finally ready to purchase one, we had a great deal of trouble finding the particular color that we wanted – Graphite Blue. After an online search, we found that what we wanted was in Memphis, Tennessee, at Dobbs Nissan, which is approximately 4 1/2 hours from home. Let me tell you, it was definitely worth the drive! Jim “Tank” Tankersley, our sales consultant, greeted us warmly when we walked in and immediately took us outside to look over the vehicle and take it for a test drive. Jim was extremely knowledgeable about the vehicle and told us about features that no other sales consultants had shown us in the two years we had been shopping around. When it came to negotiating the price, Roger (the sales manager) made us an awesome deal. Negotiating is usually uncomfortable and awkward, but not with Jim and Roger. I really feel like we paid a fair price for our Murano. When it came time to leave, Jim walked us out to the vehicle and took the time to answer all of our questions. He gave us his business card with his cell phone number and told us to call him anytime. You can’t beat service like that! This morning, he called to make sure everything was great and to see if we had any more questions. We love our LE Murano and are so happy to have made the drive! Thanks, Jim and Roger!
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
No
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Vehicle year
2002
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Vehicle make
Nissan
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Service Technician
Xterra
My Dobbs Nissan reviewThey did the recall sevice fix ok. But then came back with a laundy list of problems. The most expensive of which I had checked at another shop, which said it wasn’t a problem at all. Also while there got to listen to the service manager tell another customer that aftermarket parts don’t work in Nissan.
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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2009
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Vehicle make
Maxima
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Service Technician
steve mgr.
My Dobbs Nissan reviewI waited 10years, Payed cash ( on the spot, same day!) for my 2009 nissan maxima, was given false information regarding the vehicle. Less than a week from purchase several complaints were found. And were brought to the attention of sales person and his financial supervisor. Less than two weeks from that, found out other things that the salesman and the financial manager told us was untrue. The car have been brought back for service 3times (since June time of purchase). Now when we call or come down for answers or just to be done fairly. We are greeted with a lot of LIES and FALSE hopes. Also was told if we wanted to get out of that car we had to come up with $6000.00. more dollars. And that was less than 30 days of purchase. As of now, October 2009. We are still experiencing problems with this car!!!!! AND NO ONE WILL RETURN OUR CALL!!!!!!! Would You Want To Be Done This Way!!
I recently went to Dobbs Nissan to have my truck serviced and Shannon Webb was awesome to work with, he was very professional, fast and knowledgeable. I didn’t buy my truck there but I will definitely be back because of the service I received by Mr. Webb.
Anthony Davis