If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
On 01September 2012, I took a plane from KS to PA in order to purchase a 2007 BMW 335i with 15,600 miles. During the test drive I noticed the transmisison had delayed shifts, but Steven Migash commented about how “butterly smooth” it performed. Within three days after purchase, I called to report the problem with the transmisison and Steven stated that the transmission was learning my driving habits and would change in time. After leaving the car sit for 4-5 days, I noticed a puddle of transmisison fluid on the garge floor; it became worse within 24 hours and was now over 15? in diameter. Since it was a bad sleeve, that required going inside the trnasmisison to repair, it was not covered by the power train warranty. After I made Steven aware of this fact on 05Oct, his course of action was silence and complete avoidance; he did nothing to contact me for over two weeks and has yet to contact me. In addition, BMW has a bulletin out on this repair, admitting that the sleeve needed to be replaced with an updated unit. An offer to return the car, pay 50% of a $600 repair, follow up with the warranty company or simply saying “I’m sorry,” would have been appropriate. Manheim Imports receives an “F” for failure to serve the customer with appropriate follow up.
Due to our economy I was one of the unlucky ones to find myself on the outside looking in for the employment line. Unfortnately I was in desperate need of transportation. I had been to a number of dealerships and found Greg with Manheim Imports to be the most accomadating. No pressure what so ever and they were GREAT at assisting me in my situation. I got a great car at a great price from a great sale person. I would highly recommend Greg and Manheim Imports for your next car purchase. They define customer satisfaction.