Crain AutomotiveCrainchevy.com 9911 Interstate 30
Little Rock, AR 72209
Phone: 501-542-6043
Fax: 501-255-5325
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Torey
My Crain KIA of North Little Rock reviewVery honest and upfront experience . Staff was very fun. Best car buying experience I’ve ever had!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
My Crain KIA of North Little Rock reviewHello,
IF I could give honesty no stars I would. Our Salesperson was wonderful, but everyone else we dealt with has schemed and lied. I purchased a 2012 Kia Sorrento from Crain Kia on 6/21/13. The first day that I had the car 2 air vent clips fell off. We were told it would be taken care of. We then were called back into finance b/c they thought they could get us a better interest rate. We signed the paperwork and went home. A few days later at a stop light my car dies. I take it to the dealership and am told that they will check it out. They determined it was a computer issue. While I was there I decided I would pick up the spare key that was supposed to be in. I went to the parts department to be told that they had lost my spare key. We are supposed to have paint touched up on the vehicle and 3x now have been told that he is not in when he was supposed to be. That we will have to come on a tuesday (My husband and I both work full time jobs and have 2 children). But we can let all of that slide.. The biggest kicker is when we originally signed our contract it was for sales tax paid. When we received our packet (FINALLY) on monday we read that our sales tax has been financed in with our loan. Something we did not agree to. My husband spoke to finance and was told that we should have read our paper work better the 2nd time. When he spoke to the sales manager he was told that it didn’t matter, we had already signed the paperwork. My husband said he would never buy from this company again which the sales manager replied “I could care less, as long as you pay off the car you already bought”. We have been shuffled around and screwed over every step of the way. I still do not have an extra key. I now have an additional $1000 on my car that was supposed to be sales tax paid. We are so disgusted with the way we have been treated.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
keith
My Crain KIA of North Little Rock reviewthese people are not honest. sold me an unsafe vehicle for transporting my wheelchair and electric lift.