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2007 Mazda MAZDA6
Engine: 3.0L DOHC MPFI 24-valve V6 w/variable valve timing
Trans: 6-Speed Sport Automatic W/OD & Manual Mode
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I live 45 minutes away from this dealership. I negotiated the price, over the phone as they were supposed to match the Truecar price I received from another dealership. Other dealerships I called could not match the price and were courteous enough to tell me that over the phone as to not waste my time, gas and tolls. After spending about 20 MINUTES on the phone, going over everything with John Exum and Mike Kirk (a supposed manager), I was assured that the price would be matched excluding taxes and a $499 DMV fee. I was told there were absolutely no other costs.
TOTALLY DIFFERENT STORY WHEN I GOT THERE. THE PRICE WAS JACKED UP $5,000 MORE THAN THE AGREED UPON PRICE. $5,000 MORE!!!!!!……
This is the line I was told from Mike, “WELL, NO DEALER IS GOING TO TELL YOU THEY CANT MATCH THE PRICE, THEY WANT YOU TO COME TO THEIR SHOWROOM” REALLY???……….
Buying a car is stressful enough, this was over the top. They were the most disrespectful, discourteous, unprofessional bunch of people I have ever had the DISPLEASURE of dealing with.
DO YOURSELF A FAVOR, GO ELSEWHERE….
Trust me (I’m not a salesman 🙂 ……
YOU CAN DO SO MUCH BETTER ANYWHERE ELSE.
This dealership is the worst! My car was still under warranty when the battery went. It was towed to Maxxon, and their service department told me there was nothing wrong with the battery. They charged it and sent me on my way. 2 months later, the battery died. It was now out of warranty, and of course, they said the battery was bad. They were supposed to test the battery and then give me options. Well, they didn’t. They called me to pick up my car and hit me with a $90 bill. They replaced the battery without my authorization. When I complained to Corporate, Hector, who is also the service manager at Maxxon, LIED and said I authorized them to do the work. This place is horrible. Also, the first time my car was towed to them, the tow truck driver said “Don’t let Maxxon rip you off”. That just goes to show what kind of rep. this place has.