“Great dealership with great staff. They all made the entire experience a great one. We had intended to just be looking at cars and they worked so well with us that we decided to buy that day.”
Faulkner Hyundai in Harrisburg offers new and used Hyundai sales, service, and parts as a greater Lancaster, York, and Reading Hyundai dealer. Stop by Faulkner Hyundai near Harrisburg and Lancaster and see the premier dealership experience you’ve been missing.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Bill
My Harrisburg Hyundai reviewI love my car and would stick with hyundai for the rest of my life but I will never buy another car from this dealership, We have been treated poorly since I drove my car off the lot. They have messed up my account, they have placed my payment on other peoples accounts and tryed double charging me. I have been yelled at by emoplyees while trying to figure out what went wrong and why they never recived my check, And I never received so much as a I’m sorry for all the rude emoplyee’s I talked to. It is by far the worse ran dealership I have ever seen.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
MIKE BROWN
My Harrisburg Hyundai reviewOn Tuesday 8/18/09 my wife and I went to Harrisburg Hyundai to do a “Cash
for Clunkers” deal on a new car for our son going to college. Having already
purchased a new Accent from there in 2005, and referring my brother there a
week earlier, I expected no problems and a good deal. The program was
explained, a deal was negotiated, credit reports were ran, and paperwork was
started on a new 2009 Accent with my salesman Mike Brown. All seemed well.
The good news ended there. Upon entering the finance department for final
signatures I was told the Government was slow on paying the dealers and it
would be about a week before we could pick up the car. Having no immediate
need for it, I went ahead and signed the paperwork, which consisted of a
“Buyers Order” and a privacy statement, put down a $500.00 deposit and was
told my finance paperwork would be signed upon delivery. I agreed and left.
On Saturday 08/22/09 at 3 pm I heard a talk show speaker talking about
problems people were having with dealers. I called my salesman Mike Brown
and told him I wanted to complete the deal today. Mike put me on hold and
moments later a sales manager picked up and told me they were going to
refund my money because they no longer were participating in the “Cash for
Clunkers” program. I was outraged and went to the dealer.
After a brief encounter with my salesman I went to speak directly to Timothy
Eklund Sr., the General Sales Manager. I explained to him we had a signed
deal and I wanted the car. He explained he did not have to honor the deal,
and since they never submitted the paperwork to the Government no laws were
broken. When I asked why I wasn’t notified, he said they were going to call
“all of us” today or Monday. PROBLEM!! THE PROGRAM ENDS TODAY AT MANY DEALERSHIPS AND OFFICIALLY ON MONDAY. People like me would not even have a chance to participate in the program!
I immediately explained to Timothy Eklund Sr. that I would pursue legal
action against the dealership and inform the media of this practice. Both of
which I am doing. I then called BethAnn at Fredrick Hyundai in Lebanon, Pa
in hopes of making an 11th hour deal. They said they had already had (5)
customers this week with the same Harrisburg Hyundai story. HOW MANY OF US ARE THERE?????
BethAnn and her Sales Manager listened to our story and went out of their
way to help us with a deal on a new Hyundai. I would gladly refer them to
anyone looking for a kind and considerate sales person.
HARRISBURG HYUNDAI, —> NEVER AGAIN!!!
cc: file
Fox43
ABC 27
Harrisburg Hyundai
Fax: Hyundai USA
Patriot News – city desk
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Brandon M
My Harrisburg Hyundai reviewWanted to share our great experience with Harrisburg Hyundai in Harrisburg PA. My wife and I was shopping for nissans and Hyundais for over three weeks. After we decided that the Hyundai was a better choice, we then began to visit three hyundai stores in the area of Harrisburg, Lancaster and Carlise. Harrisburg Hyundai was very professional and understood our needs, took the time to help us review all the options that was offered between the different models/trims of the Sonata. It was the only Hyundai dealership that the salesperson knew more about the car then we did. The other hyundai dealers, just gave us the keys and told us to drive the car and see if we like it, wow amazing thought I was at target.
Overall we had a great experience and enjoyed the time we spent there shopping for a car. Compared to the other dealers, Harrisburg Hyundai had the best product knowledge and really treated us like a client and that they cared about having our business.
We could of save $100-$200 at one of the other hyundai dealers in harrisburg however you get what you pay for, and Harrisburg Hyundai really took the time and educated us on the vehicles.
I appreciate the entire team and enjoy the overall experience, plus they offer tires for life rewards program that will even help us save more money in the long-run.
I would recommend anyone interested in a Hyundai go to harrisburg hyundai
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Tim Smith
My Harrisburg Hyundai reviewExcellent dealorship, many improvements from past experiences which were always good, but now even better. Bought my 3rd car now from them and will do so again in the future. Sale person (Tim Smith) was excellent and honest with me. Positivly someone I would trust to sale me any car. He went out of his way to meet my needs without pressuring me. Fianacing was equally fast and excellent. An overall excellent experience. Mark Paternoster
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Brandon
My Harrisburg Hyundai review:pI am so happy with the great deal I got from Harrisburg Hyundai. I recently purchased my second brand new Tucson and was thrilled that I was able to get financing through them even though my credit isn’t the best. My salesperson was very nice and proffessional and I felt i was treated like an important customer and not just someone they were trying to sell a car to make their quota. I am recommending this place to all my friends and family.;)
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Harrisburg Hyundai reviewI am now on my fifth purchase from harriburg hyundai, and i have never had a single problem with any of my vehicles includeing service and financing. I highly recomend this dealership to anyone thinking about buying a new hyundai. They even have good prices on many of thier used vehicles to, as I have purchaced two used vehicles from them as well. All and all i have a good buying expierence with harrisburg hyundai.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
brandon marsico
My Harrisburg Hyundai reviewI had a great experience when I bought my car from harrisburg hyundai. Everything was explained to me, and my salesman was very knowledgeable. I love my car and I’m very satisfied with the experience I had at Harrisburg Hyundai. I would highly recommend this dealership if you are looking to buy a quality car.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Mike Brown
My Harrisburg Hyundai reviewI heard about the cash for clunker from a friend and realized a local dealer was starting the program early. So i stopped by after work. Met a Awesome down to earth salesman named Mike he said he is new to the sales industry but made my time at HH very comfortable like i was family and i didn’t even buy yet. He told me about their awesome 20yr/200,000Mile warranty and i was hooked and I got the max for my Old clunker and now driving around in my beautiful NEW Accent . I recommend it to all my friends… THANKS HARRISBURG HYUNDAI AND MIKE B.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
John Cook
My Harrisburg Hyundai reviewAfter weeks of shopping online and dealers around harrisburg pa, It was refreshing to visit harrisburg hyundai. It was one of the best shopping and buying experiences I have had in over 15 years buying a car. There commitment to my satisfaction was amazing and overall the same after the sale.
Thanks Harrisburg Hyundai and John Cook