Lehigh Valley Hyundai is your Allentown Hyundai dealer also serving as a Bethlehem & Easton Hyundai dealer.
Here at Lehigh Valley Hyundai in Pennsylvania, our goal is to provide you with the best car buying experience possible. Here at your Pennsylvania Hyundai dealer – Lehigh Valley Hyundai, we are here to assist you every step of the way, from parts and service to helping with financing or getting a quick quote.
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Be very wary of this dealership and Lease fine print (or lack thereof). I leased a Sante Fe about 3 years ago and was called by our previous sales person, Arvind (who is now their Finance Manager) to turn in my vehicle and lease again. My husband and I went in and discussed with Arvind our situation that we of course would be interesting in leasing again if the deal was right. Because we did not have a lot of money in our savings we took a long time to make a decision to get a new Sante Fe. Mainly, we were a bit over miles and was assured by Arvind that this would be taken care of and not to worry about it. We had worked with Arvind before and had no reason to distrust his word. Boy, were we wrong. After upgrading our vehicle, increasing our down payment and monthly payment we thought we were set and happily on our way. Only to get a 2,000 bill 2 months later from Hyundai for the mileage we were over and excess wear and tear that was promised to be taken care of. According to my brother in law dealers have a choice to take a vehicle and sell it on their lot which gives them a bit more flexibility in the money they can recoup or handing it back to the manufacturer and letting them handle it by billing for additional charges. I was sincerely shocked in the response that I was given that he would have never promised any such thing and I will be talking to his boss Andy Wright tomorrow, but I am sincerely disappointed in the broken promises made with this deal. Shame on us for not knowing all the fine print and going on the guidance of this finance manager. I wanted to share so this doesn’t happen to someone else. Buyer beware of what you are being told. Get everything in writing!!! Possibly take someone with you that can tell you the truth when purchasing a vehicle or better yet, go to someone more honest and up front.
UPDATE- I thought I would have better luck talking to a VP at this dealership and once again was disappointed. Tried to work this out with Andy Wright and find myself at a loss 3 times! Once to tell him the situation where he said he would reach to Hyundai Motor Finance to see what he could work out and promised to call me back. 2nd I had to call him to follow up after giving him a full business day past the day he said he would call me back and he promised me that they told him by Wednesday he would have an answer. So now its Thursday and again I gave him an extra full business day to call me back and he did not! So after following up the 3rd time, I followed up with Hyundai Motor Finance and Hyundai Consumer Affairs and they both told me there was no record of this issue being called in