A Highland Park, Michigan, dealer providing information about new and pre-owned vehicles, services, sales, parts, hours, directions and more.
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Getting simple oil change for my 05 rt magnum hemi clearly states on oil cap to use only 5w20. Tech here used 5w30 and stated its ok he uses same oil in his wife car!!!!!! Never will i go back!!!!!!
I was in this dealership to have my gps radio replaced as the one I bought was going backwards. I had to take it in 3 times in order to get the to replace it. Can you imagine trying to follow a backwards GPS? This last time they took my Sirrius that I’m suppose to have for a year. I called Sirrius, got it back on and changed it so no one but myself could mess with the account. But they did it anyway, when I went back in to get the new radio put in they ordered, they took the Sirrius completely. I talked to the general manager and he had the service manager call me. The Service manager said he was tired of pulling the general managers foot out of his “—” what was wrong now. We had words. I then called the general manager back and he said we were done and there was nothing he would do. Customer satisfaction? Where? Customer service? Where? We wont even go into the trailer hitch fiasco. My wife has to get on the ground to plug in the wiring for the trailer hitch. Really? I won’t go back.