Al Serra Chevrolet Buick GMC6167 South Saginaw St.
Grand Blanc, MI 48439
Phone: 1-888-332-1748
Fax: 810-694-1176
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Jed
My Al Serra Buick GMC Truck reviewThe used car section of the dealership is a JOKE!! February of 2016 my fiance and I walked into the dealership to look at some cars as our old car engine was going out. Jed greated us but didn’t help us find a car in our price range at all, my fiance and I pretty much did all the work. The fiirst car we test drove was terrible. We drove it for about a mile before the front end started to smoke. At this point i didn’t want to purchase a vehicle from them but my fiance insisted on looking at a 2012 chevy malibu. We test drove it and it seemed fine, but the engine light was on. We asked Jed why the engine light was on and he told us when they had it read it was on O2 sensor, which is an easy fix. As we were doing the paper work i asked jed if the car had been in any accident and he told us no. Well we bought the car for 8,000 and as we went to put new insurance on the car the lady told us the car had been in one accident. Which made me mad, but not mad enough to call Jed and complain. We then replaced the sensor in the engine and that wasn’t what was wrong, what was wrong was the motor valve in cylindar 3 needed to be fixed and muffler man wasn’t going to do the job that we needes to take it to the dealership. When we called the dealership they wanted 1500-3000 to fix it. So i took it to my mechanic and he replaced thr motor valve but there was still no pressure to cylindar 3 so we need a new engine. So long story short, Al serra sold me a car for $8,000 with a bad engine that cost me 2,000 to replace.