O’Brien Roy Ford

22201 East 9 Mile Road Saint Clair Shores MI 48080 (586)776-7600

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From its humble beginnings in 1946, Roy O’Brien Ford of St. Clair Shores, Michigan has grown to become one of the Top 100 Volume Ford Dealership in the U.S. From the award winning Service Department to their state of the art Collision Center and friendly parts counter, all of Roy O’Brien Ford’s personnel are empowered to treat you better than you expect to be treated. Come see why so many people consider Roy O’Brien Ford their first choice for new and used car or truck sales and service.

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1 Comment

1. Jackie Review:

   September 28, 2014

   • Pressure from salesperson to "Buy Now" High
   • How did you first contact the Dealership Walk-In
   • Did you purchase from the Dealership No
   • Would you Recommend this Dealership No
   • Name of Your Salesperson Angelo

   My O'Brien Roy Ford review

   I went to Roy O’Brien for a new Flex since this dealership is about 2 blocks from my house. The new car salesman wanted me to purchase off the lot, but the problem is that I wanted a specific color vehicle. He asked me for $ down so he could search for the vehicle I wanted. Reluctantly and stupidly, I gave his the $. He assured me he would not cash the check. He ended up finding my 3rd choice vehicle and brought it to the dealership. I wasn’t very satisfied, so I called another dealer and they had the car I wanted. I told my salesmen that I was planning on buying the car from the other dealer since I wanted a specific color and he said it was not attainable. Roy O’Brien cashed my check and when I came back to retrieve my $ my salesmen told me I couldn’t have it until he sold the car he brought in to another customer. I think that is illegal, they can’t hold money. I still do not have my “down payment” for a car I never bought from Roy O’Brien Ford. It makes me sad since this dealer is only 2 blocks away from me and I grew up hearing the 9 Mile and Mack commercial my whole life. Such a disappointment.

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